Compliance Director

3 weeks ago


Kitchener, Ontario, Canada Sun Life Financial Full time
Job Description:

**Reporting to the Assistant Vice-President, Canada Compliance, Group**

The Director will lead a team of Compliance Managers responsible for providing independent compliance oversight, guidance and support to the Group Benefits (GBB) business for Sun Life Financial Canada.

The incumbent will be familiar with the products and services offered by GB, corresponding operations, regulators and the regulatory environment, and emerging issues impacting the business.

The successful candidate will have the ability to work closely with their compliance and business partners to influence compliant outcomes within the organization.

Key Responsibilities:
  1. Developing and Leading a Compliance Team: Developing and leading an effective team to provide compliance oversight, support, and guidance to the business.
  2. Regulatory Compliance: Working within an existing RCM program, ensuring the business is aware of existing, new and changing regulatory requirements, and is in compliance.
  3. Compliance Verification: Working with teams accountable for analytics and testing to ensure appropriate, ongoing compliance verification.
  4. Escalation of Compliance Matters: Escalation of compliance matters as appropriate.
  5. Reporting and Analysis: Preparation of quarterly compliance memos, and ad hoc reporting.
  6. Key Risk Indicators (KRIs): Development of KRIs, analysis of trends.
  7. Prioritization and Resource Allocation: Prioritizing issues and applying appropriate resources to execute on compliance initiatives and projects.
  8. Business Partnerships: Active participation on various business groups (such as Risk Committees, Business Practice Review discussions, product development discussions, etc.) to provide compliance advice and support, and to ensure compliant outcomes.
  9. Regulatory Compliance Management: Assisting the Business Unit Compliance Officer (BUCO) in fulfilling the mandate outlined in Sun Life's Regulatory Compliance Management Operating Guideline, including:
    1. Promotion of Compliance Awareness: Promotion of compliance awareness to business unit employees to reduce compliance risk.
    2. Quality Reporting: Provision of quality reporting on compliance matters.
    3. Regulatory Contact: Contact with regulators with respect to compliance-related matters.
    4. Compliance Risk Management: Overseeing that compliance risks are identified and managed in the business unit.
    5. Internal Controls: Assisting the business unit in establishing processes to provide and document adequate internal controls and monitoring procedures to assess ongoing compliance with compliance requirements and mitigation of compliance risks.
    6. Knowledge and Experience: Knowledge of GB products and services, the regulatory environment and emerging issues impacting the business.
    7. Regulatory Compliance Management Experience: Knowledge of Regulatory Compliance Management and experience in working in a 3LOD environment.
    8. Technical Skills: Strong Excel and macro writing skills to facilitate analysis of trends and reporting.
    9. Leadership and Management Skills: Ability to manage and prioritize multiple accountabilities with minimal direction.
    10. Organizational and Project Management Skills: Strong organizational, documentation, project and process management skills.

**Language Requirements:** Bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.



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