Senior Director, Snow and Bike School Operations

2 days ago

Whistler, British Columbia, Canada Whistler Blackcomb Full time
Experience the Ultimate Mountain Adventure

Whistler Blackcomb, the largest ski resort in North America, is seeking a highly skilled Senior Director to lead the Snow and Bike School division. As a key member of the Whistler Blackcomb Senior Leadership Team, you will be responsible for driving the success of the Skier Services Division, incorporating the Snow and Bike school.

Key Responsibilities:
  • Direct and monitor Snow and Bike School and Skier Services department's service delivery to ensure exceptional employee and guest experience, alignment with Resort and Company goals, financial success, and development of future products/programs.
  • Work with Whistler Blackcomb Managers and Supervisors to ensure accountability for the exceptional quality and delivery of products and services for the guests and employees.
  • Effectively partner with the Vail Resorts VP of Ski School and Ski School Directors on development and execution of enterprise-wide strategic initiatives, best practice sharing and application including program offerings; safety initiatives; instructor training, etc.
  • Develop and support talent strategies and succession planning to align with cross-functional needs. Provide feedback, growth opportunities, leadership opportunities and appropriate training to develop Ski and Snowboard, Bike School and Skier Services leaders.
  • Drive an exceptional safety culture. Driving best practice in the safe delivery of snow and bike school products and services.
Requirements:
  • High School Diploma or equivalent
  • 10+ years of ski and ride industry experience · At least 5 years of experience as a full-time ski/snowboard instructor
  • At least 5 years of experience as a Ski School General Manager
  • Current PSIC/CSIA level 3 certification, or the international equivalent to this certification
  • Strong business acumen, including experience owning a full P&L and oversight of a multimillion-dollar operating budget
  • Comfortable driving cultural change management · Experience supporting and working with Company Leadership in a business environment
  • Works effectively at the Executive level and with leadership teams across the organization
  • Experience with analyzing information and data to make decisions
  • Experience in leading and assessing high-potential talent
  • Applies systems thinking to generate new thoughts and opportunities; has ability to build on strategic and innovative thoughts/ideas
  • Continuously adapts to changes and effectively navigates through ambiguity; decides and acts without having the picture totally defined; appropriately changes one's strategy in response to new information
  • Strong written, computer, and verbal communication skills
  • Demonstrated conflict resolution skills
  • Previous guest service experience
Preferred:
  • College/University degree in related field
  • Previous experience as a Ski School Director

The expected pay range is $124,800.00 CAD - $175,926.40 CAD + annual bonus + equity. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

  • Senior Director, Snow and Bike School

    2 days ago

    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Senior Director of Snow and Bike School at Whistler Blackcomb Drive the success of the Skier Services Division, incorporating the Snow and Bike school, and deliver an exceptional experience to guests and employees. Whistler Blackcomb, the largest ski resort in North America, is seeking a Senior Director of Snow and Bike School to lead the Skier Services...

  • Senior Director, Snow and Bike School

    1 week ago

    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Experience the Ultimate in Snow and Bike AdventureWhistler Blackcomb, the largest ski resort in North America, is seeking a highly skilled and experienced Senior Director to lead the Snow and Bike School and Skier Services division. As a key member of the Whistler Blackcomb Senior Leadership Team, you will be responsible for driving the success of the...

  • Senior Director, Snow and Bike School

    1 week ago

    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Experience the Ultimate in Snow and Bike AdventureWhistler Blackcomb, the largest ski resort in North America, is seeking a highly skilled and experienced Senior Director to lead the Snow and Bike School and Skier Services division. As a key member of the Whistler Blackcomb Senior Leadership Team, you will be responsible for driving the success of the...

  • Senior Director, Snow and Bike School

    1 week ago

    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Experience the Ultimate in Snow and Bike AdventureWhistler Blackcomb, the largest ski resort in North America, is seeking a highly skilled and experienced Senior Director to lead the Snow and Bike School and Skier Services division. As a key member of the Whistler Blackcomb Senior Leadership Team, you will be responsible for driving the success of the...

  • Senior Director, Snow and Bike School Operations

    4 days ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Unlock Your Potential as a Senior Director of Snow and Bike SchoolAt Vail Resorts, we're committed to delivering exceptional experiences for our guests and employees alike. As a Senior Director of Snow and Bike School, you'll play a critical role in driving the success of our Skier Services Division, encompassing the Snow and Bike School. Reporting to the VP...

  • Senior Director, Snow and Bike School Operations

    3 days ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Unlock Your Potential as a Senior Director of Snow and Bike SchoolAt Vail Resorts, we're committed to delivering exceptional experiences for our guests and employees alike. As a Senior Director of Snow and Bike School, you'll play a critical role in driving the success of our Skier Services Division, encompassing the Snow and Bike School. Reporting to the VP...

  • Senior Director, Snow and Bike School

    1 week ago

    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Senior Director of Snow and Bike School at Whistler Blackcomb Lead the Skier Services Division, driving exceptional guest and employee experiences, financial success, and product development across 8,000 skiable acres of terrain. Create Your Experience of a Lifetime Come work and play in the mountains. Whether it's your first-time seeing snow or you were...

  • Senior Director, Snow and Bike School

    2 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Director to lead our Snow and Bike School operations at Whistler Blackcomb, a premier ski resort in North America. As a key member of our leadership team, you will be responsible for driving the success of our Skier Services Division, including the Snow and Bike School.Key...

  • Senior Director, Snow and Bike School

    2 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Director to lead our Snow and Bike School operations at Whistler Blackcomb, a premier ski resort in North America. As a key member of our leadership team, you will be responsible for driving the success of our Skier Services Division, including the Snow and Bike School.Key...

  • Senior Director, Snow and Bike School

    7 days ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Director to lead our Snow and Bike School at Whistler Blackcomb. As a key member of our Senior Leadership Team, you will be responsible for driving the success of our Skier Services Division, incorporating the Snow and Bike school. Your expertise will be instrumental in delivering an...

  • Senior Director, Snow and Bike School

    7 days ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Director to lead our Snow and Bike School at Whistler Blackcomb. As a key member of our Senior Leadership Team, you will be responsible for driving the success of our Skier Services Division, incorporating the Snow and Bike school. Your expertise will be instrumental in delivering an...

  • Senior Director, Snow and Bike School Operations

    1 week ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Director to lead our Snow and Bike School Division at Whistler Blackcomb. As a key member of our Senior Leadership Team, you will be responsible for driving the success of our Skier Services Division, incorporating the Snow and Bike School. Your primary focus will be on delivering an...

  • Senior Director, Snow and Bike School Operations

    1 week ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Director to lead our Snow and Bike School Division at Whistler Blackcomb. As a key member of our Senior Leadership Team, you will be responsible for driving the success of our Skier Services Division, incorporating the Snow and Bike School. Your primary focus will be on delivering an...

  • Senior Director, Snow and Bike School Operations

    2 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Director to lead the Snow and Bike School at Whistler Blackcomb, a premier ski resort in North America. As a key member of the Whistler Blackcomb leadership team, you will be responsible for driving the success of the Skier Services Division, including the Snow and Bike School.Key...

  • Senior Director, Snow and Bike School Operations

    2 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Director to lead the Snow and Bike School at Whistler Blackcomb, a premier ski resort in North America. As a key member of the Whistler Blackcomb leadership team, you will be responsible for driving the success of the Skier Services Division, including the Snow and Bike School.Key...

  • Snow School Operations Manager

    2 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:Vail Resorts is seeking a dedicated and experienced Snow School Supervisor to lead our Ski School operations at Whistler Blackcomb. As a key member of our team, you will be responsible for overseeing daily instruction, curriculum development, and staff management.Key Responsibilities:Oversee daily instruction at Ski and Ride School, including...

  • Snow School Operations Manager

    2 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:Vail Resorts is seeking a dedicated and experienced Snow School Supervisor to lead our Ski School operations at Whistler Blackcomb. As a key member of our team, you will be responsible for overseeing daily instruction, curriculum development, and staff management.Key Responsibilities:Oversee daily instruction at Ski and Ride School, including...

  • Lead Snow Cat Operator

    2 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:Vail Resorts is seeking a highly skilled and experienced Snow Cat Operator to join our team. As a key member of our Snow Cat Operations team, you will play a critical role in maintaining the exceptional snow surface quality that our guests have come to expect.Key Responsibilities:Operate and maintain heavy equipment used for snow/slope grooming,...

  • Lead Snow Cat Operator

    2 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:Vail Resorts is seeking a highly skilled and experienced Snow Cat Operator to join our team. As a key member of our Snow Cat Operations team, you will play a critical role in maintaining the exceptional snow surface quality that our guests have come to expect.Key Responsibilities:Operate and maintain heavy equipment used for snow/slope grooming,...

  • Snow School Supervisor

    2 weeks ago

    Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Create Your Experience of a Lifetime Come work and play in the mountains. Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a...