Restaurant Operations Manager

6 days ago


Greater Napanee, Ontario, Canada Tim Hortons Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for leading a team of 5-10 people and overseeing the daily operations of our restaurant.

Key Responsibilities:
  • Determine the type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews and provide feedback to team members
  • Organize and maintain inventory, including food and supplies
  • Ensure health and safety regulations are followed and maintain a clean and safe work environment
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation to drive sales and customer engagement
  • Lead and instruct team members to achieve sales and customer satisfaction goals
  • Address customer complaints or concerns in a professional and timely manner
  • Provide exceptional customer service and ensure a positive customer experience
  • Plan, organize, direct, control, and evaluate daily operations to achieve business objectives
Requirements:
  • 1 year to less than 2 years of experience in a restaurant management role
  • Excellent leadership and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to work under pressure and meet deadlines
  • Flexibility to work a variety of shifts, including nights and weekends
What We Offer:
  • Night shift premium
  • Permanent employment
  • 35 to 40 hours per week
  • English language of work


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