Data Provisioning

2 weeks ago

Toronto, Ontario, Canada Canadian Red Cross Full time
About the Role

We are seeking a highly skilled Data Provisioning & Reporting Manager to join our team at the Canadian Red Cross. As a key member of our Philanthropy department, you will be responsible for overseeing the Data Provisioning & Reporting Team and performing managerial duties.

Key Responsibilities
  • Team Management
    • Oversee members of the Data Provisioning & Reporting Team and perform managerial duties, including approving time sheets, vacation, performance evaluations, etc.
    • Develop workplans for the Data & Reporting team and feed into planning work for specific projects and BAU activities, directly negotiating deliverables and timelines with the leadership of other teams within Philanthropy & Marketing.
  • Data Management
    • Maintain security structure and reporting architecture within Power BI for Philanthropy & Marketing.
    • Support the migration of PowerBI report and dashboard sources to new enterprise-wide EDP.
    • Work with specific teams to identify and create metrics that indicate success.
    • Monitor and report program results on an ongoing basis and provide key performance information for Philanthropy Team on behalf of the Data Team.
  • Data Governance
    • Document processes to import and export data and ensure a high standard of efficiency and accuracy.
    • Communicate, advocate, and collaborate proactively with internal and external suppliers to ensure technical requirements are met for day-to-day and special appeal operations.
    • Collaborate with different teams/departments to implement best practice, maintain policies, procedures, controls, and ensure adherence to standards.
    • Ensure all work assigned to the Data team aligns with data governance according to the Data Governance Framework for CRC.
    Requirements
    • Post-secondary university degree in a relevant discipline.
    • 10 or more years of related work experience, with at least 4 years in a managerial role or an equivalent combination of education and experience.
    • Superior analytical skills and the ability to interpret complex information and communicate it to a variety of audiences.
    • Demonstrated problem-solving ability and hands-on implementation experience.
    • Meticulous attention to detail and a high level of sustained concentration.
    • High-level knowledge and experience of Power BI and SQL.
    • High-level proficiency and accuracy in Microsoft Office tools.
    • Knowledge of Blackbaud CRM preferred but not essential.
    • Strong oral and written communication skills. Fluency in English is required, French is an asset.
    • Ability to effectively develop strong cross-functional working relationships, evidenced by a track record of teamwork and collaboration, building relationships within and beyond the Philanthropy department.
    • Ability to work effectively in a fast-paced and changing environment with multiple conflicting demands.
    • Good knowledge of ticketing systems (JIRA is an asset).
    • Experience with knowledgebase software (especially Confluence & SharePoint).
    • Knowledge of data visualization principles and best practices.
    • Knowledge of and experience with technical skills such as SQL and DAX.
    • Exceptional organizational, time management, technical, and numeracy skills.
    • Problem-solving and analytical thinking to tackle each ask and issue problem by using a logical, systematic, sequential approach.
    • Strong interpersonal capabilities.
    Working Conditions
    • The majority of this work will be executed from home.
    • This position will require working non-traditional hours especially during times of disaster or appeal.
    • Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for.
    • If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
    • As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors, and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.

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