Administrative Assistant, College of Dentistry

7 hours ago


Saskatoon, Saskatchewan, Canada University of Saskatchewan Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to provide administrative support to the College of Dentistry. The successful candidate will work closely with dental students, staff, and faculty to ensure the efficient operation of the dental clinic.

Key Responsibilities
  • Provide administrative support to the College of Dentistry, including reception duties, scheduling, and data entry.
  • Coordinate patient care and student learning activities, including scheduling and tracking appointments.
  • Process payments and deposits, track accounts receivable, and liaise with insurance companies.
  • Work with community clinic providers to process patient month ends, deposits, insurance claims, and referrals.
  • Coordinate schedules and activities for patient care and student learning.
  • Attend staff meetings to ensure delivery of patient care and student experience is consistent within the clinic.
  • Facilitate patient referrals for specialty services.
  • Provide excellent customer service to patients, students, and faculty.
  • Update policies and procedure manuals as directed.
Requirements
  • Completion of Grade 12 and relevant post-secondary education and work experience are required.
  • At least two years of recent work experience in a dental clinic is required.
  • 3-5 years' experience in an administrative or coordination role.
  • Strong knowledge of dental terminology and procedure codes.
  • Experience with Dental Electronic Health Records is required.
  • Keyboarding skills and proficiency with MS Office is required.
  • Proven effective interpersonal, organizational and time management skills.
  • Effective team leadership and coordination skills.
  • Effective written and oral communication.
  • Demonstrated competence, sensitivity, and empathy in working with diverse groups and underserved members of the community.
  • Ability to recognize and respectfully respond to an individual's specific needs in an inclusive manner.
  • Ability to interpret and apply departmental policies and procedures, and apply basic analytical skills to problems where clear precedent may not exist.
  • Ability to work independently and in a team environment with a team approach to delivery of patient care.
  • Ability to manage and prioritize competing deadlines.
  • Ability to communicate and co-operate effectively with all levels of management, staff, faculty, students and patients within and outside of the College and clinic.
  • Ability to handle sensitive and confidential matters with discretion and tact.
  • Ability to establish and evaluate administrative methods and procedures to negotiate resolution to scheduling and procedural problems.
  • Ability to establish and maintain effective work relationships.


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