Assistant Store Leader

2 weeks ago

Old Toronto, Ontario, Canada Knix Wear Inc. Full time

We are seeking a highly skilled and experienced Assistant Store Leader to join our team at Knix Wear Inc. as a key member of our retail operations team. The successful candidate will be responsible for leading and developing a team of associates to deliver exceptional customer experiences and drive sales growth in our stores.

About the Role:

  • Lead and Develop a Team: As an Assistant Store Leader, you will be responsible for leading and developing a team of associates to achieve sales targets, provide excellent customer service, and maintain a high level of store appearance and operations.
  • Customer Experience: You will be responsible for ensuring that every customer interaction is positive and memorable, and that our customers feel valued and supported throughout their shopping experience.
  • Store Operations: You will be responsible for maintaining a high level of store appearance and operations, including visual merchandising, inventory management, and loss prevention.
  • Sales and Service: You will be responsible for driving sales growth and providing excellent customer service, including handling customer complaints and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Recruit, Train, and Develop a Team: Recruit, train, and develop a team of associates to achieve sales targets and provide excellent customer service.
  • Lead by Example: Lead by example and demonstrate a strong work ethic, a positive attitude, and a commitment to excellence in all aspects of store operations.
  • Manage Store Operations: Manage store operations, including visual merchandising, inventory management, and loss prevention.
  • Drive Sales Growth: Drive sales growth through effective sales and service strategies, including upselling and cross-selling.
  • Provide Excellent Customer Service: Provide excellent customer service, including handling customer complaints and resolving issues in a timely and professional manner.

Requirements:

  • Previous Retail Experience: Previous retail experience, preferably in a leadership role, is required.
  • Leadership Skills: Strong leadership skills, including the ability to motivate and develop a team, are essential.
  • Customer Service Skills: Excellent customer service skills, including the ability to handle customer complaints and resolve issues in a timely and professional manner.
  • Operational Skills: Strong operational skills, including the ability to manage store operations, including visual merchandising, inventory management, and loss prevention.
  • Communication Skills: Excellent communication skills, including the ability to communicate effectively with customers, associates, and management.

What We Offer:

  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.

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