Retail Customer Service Representative

4 days ago


VaudreuilDorion, Quebec, Canada Walmart Canada Full time
Job Summary

As a Consumables Associate at Walmart Canada, you will play a vital role in delivering exceptional customer service and contributing to the smooth operation of our retail environment.

Key Responsibilities
  1. Greet customers in a friendly and courteous manner, providing a positive first impression of our store.
  2. Assist customers with their shopping needs, promoting products and services, and making purchase decisions.
  3. Resolve customer issues and concerns in a professional and timely manner, escalating issues to management as necessary.
  4. Maintain a clean and organized sales floor, restocking merchandise, rotating stock, and removing damaged or out-of-date items.
  5. Ensure accurate handling of claims and returns, securing merchandise, and identifying high-shrink items.
  6. Receive and stock merchandise, utilizing equipment and administrative tasks as required.
  7. Refer customers to a Customer Service Manager for assistance with service and transactional items.
  8. Perform stock replenishment, downstocking, and modular tasks as assigned.
Requirements

To be successful in this role, you will require:

  • Excellent customer service skills and a positive attitude.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer

As a Consumables Associate at Walmart Canada, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. We offer competitive wages, comprehensive benefits, and opportunities for professional growth and development.



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