Lab Patient Service Technician

2 weeks ago

Woodstock, Ontario, Canada LifeLabs Full time

Job Summary:

We are seeking a skilled and compassionate Lab Patient Service Technician to join our team at LifeLabs. As a key member of our laboratory team, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our specimen collection process.

Key Responsibilities:

  • Greet and interact with patients in a professional and courteous manner, explaining the specimen collection process and ensuring they have followed necessary test protocols.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings with precision and accuracy.
  • Collect and process special test specimens, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain strong relationships with clients, responding to inquiries and following up on requests in a timely and professional manner.
  • Enter patient demographics, requisition information, and other relevant data into our system with attention to detail and accuracy.
  • Prepare specimens for transportation and testing, adhering to strict quality control standards.

Requirements:

  • Graduate of an approved Laboratory Assistant program or equivalent.
  • Phlebotomy experience and excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Ability to maintain the highest standards of patient privacy and confidentiality.

What We Offer:

  • A competitive salary and benefits package.
  • A comprehensive retirement savings plan.
  • A generous vacation entitlement.
  • An award-winning employee wellness program.
  • An employee giving program that supports charitable causes.

Why Join LifeLabs?

We are committed to creating a diverse, inclusive, and equitable work environment where every team member feels valued and empowered to contribute their best. We believe that our unique perspectives and experiences make us stronger together, and we are dedicated to fostering a culture of empathy, flexibility, and adaptability.

Apply Today:

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity to join our team at LifeLabs.

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