Senior Specialist, Customer Assurance Expert

4 days ago

Toronto, Ontario, Canada HootSuite Media, Inc. Full time
Job Title: Senior Specialist, Customer Assurance

We're seeking a highly skilled Senior Specialist, Customer Assurance to help us develop and maintain a comprehensive program for managing security and privacy review requests from our global customers.

Key Responsibilities:

  • Support Global New Business (GNB) and Customer & Expansion (C&E) teams by addressing security and privacy review requests
  • Collaborate with cross-functional teams to ensure effective program execution and maintenance
  • Develop and implement process improvements to enhance program efficiency and effectiveness

Requirements:

  • Proven experience in customer assurance and security review management
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills

About HootSuite Media, Inc.

HootSuite Media, Inc. is a leading social media management platform that helps businesses and organizations manage their social media presence. We're committed to providing our customers with the best possible experience and are seeking a talented individual to join our team.

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