City Logistics Coordinator

15 hours ago

Montreal, Quebec, Canada GTI Group Full time

Job Title: City Dispatcher

Job Overview:

We are seeking a highly motivated and detail-oriented individual to join our team as a City Dispatcher in Montreal. As a City Dispatcher, you will play a crucial role in coordinating and optimizing the movement of goods within the city.

Key Responsibilities:

  • Dispatching: Plan and dispatch local deliveries and pickups, considering factors such as route optimization, driver availability, and customer requirements.
  • Communication: Maintain clear and effective communication with drivers, providing instructions, updates, and addressing any issues that may arise during transit.
  • Scheduling: Develop and manage daily schedules for drivers, ensuring on-time arrivals and departures while maximizing productivity.
  • Problem Resolution: Quickly address and resolve any logistical challenges, delays, or issues that may impact delivery schedules.
  • Customer Service: Interact with customers to provide updates on shipment status, address inquiries, and ensure a positive customer experience.
  • Documentation: Maintain accurate records of shipments, including tracking information, delivery confirmations, and any incidents or deviations from the planned route.
  • Collaboration: Work closely with the warehouse team to coordinate the loading and unloading of goods, ensuring the efficient flow of operations.

Qualifications:

  • Proven experience as a dispatcher or in a similar role within the transportation and logistics industry.
  • Knowledge of local routes, traffic patterns, and regulations in Montreal.
  • Bilingual (French & English)
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Problem-solving mindset and ability to thrive in a fast-paced environment.
  • Familiarity with dispatching software and systems is a plus.

Education and Experience:

  • High school diploma or equivalent.
  • Previous experience in logistics, transportation, or a related field is preferred.

The GTI Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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