Transportation Logistics Coordinator
2 weeks ago
Job Summary:
We are seeking a highly skilled Transportation Logistics Coordinator to join our team at CB Canada. As a key member of our logistics team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our freight operations.
Key Responsibilities:
- Customer Service: Provide timely and effective communication with customers to resolve any issues or concerns related to their shipments.
- Freight Monitoring: Monitor and coordinate shipments, including communication with overseas offices, pick up, delivery of goods, freight monitoring, documentation, insurance, and accounting.
- Documentation and Compliance: Obtain and produce all pertinent information, including overseas, bank-related documents, consulates, government agencies, etc.
- Transportation and Documentation: Organize transport and documentation with carriers, ensuring accurate and timely information and documentation.
- Business Development: Develop business relations and follow up with customers and partners, including carriers.
- Team Support: Assist intermediate and junior agents' members in problem-solving and ensure the company closes all files within the set time frame established.
- Process Improvement: Participate in improving quality and processes to enhance customer satisfaction and operational efficiency.
Requirements:
- Education: College degree in Logistics and Transportation or a related field.
- Experience: More than 5 years of experience in the transportation field.
- Language: Bilingual (French/English).
What We Offer:
- Competitive Total Compensation Package: Including retirement savings plan, UPS Stock Purchase Plan, reimbursement of tuition fees, employee assistance program, and more.
- Benefits Coverage: Including medical services, vision care, life insurance, dental services, and short and long-term disability program.
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