Sales Associate
3 days ago
Nedco is a leading provider of electrical products and services, and we're seeking a highly motivated Inside Sales Associate to join our team.
As an Inside Sales Associate, you will be responsible for providing exceptional customer service, processing orders and inquiries, and consistently achieving a high level of customer satisfaction.
Key Responsibilities- Directly service customers via phone and email on a daily basis.
- Process orders, inquiries, and quotations every day.
- Confirm stock availability and suggest alternatives as required.
- Make follow-up calls to customers on all quotations.
- Make at least four outbound calls per day to various customers to solicit additional business.
- Assist customers with any inquiries regarding e-commerce.
- A minimum of two years of inside sales or customer service experience.
- Proven ability to communicate effectively and build customer relationships.
- Strong multitasking and time management skills.
- Be computer literate.
- AS400 experience would be an asset.
- Electrical apprenticeship experience is considered an advantage.
- Product knowledge of the electrical business is a must.
- Team Player.
- Experience in the electrical industry preferred.
Nedco provides a stable and safe work environment, a competitive salary, excellent benefits, and pension packages. We're an equal opportunity employer committed to the Canadian marketplace.
We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and building strong relationships with our customers.
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