Restaurant Operations Manager

2 weeks ago


Parry Sound, Canada Subway Full time
Job Summary

We are seeking a highly skilled Restaurant Assistant Manager to join our team at Subway. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Restaurant Operations: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Management: Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
  • Inventory Management: Organize and maintain inventory to ensure efficient stock levels and minimize waste.
  • Health and Safety: Ensure health and safety regulations are followed to maintain a safe working environment.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Marketing and Sales: Participate in marketing plans and implementation to drive sales growth and increase brand awareness.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment with tight deadlines and repetitive tasks.
  • Physical Demands: Standing for extended periods, handling heavy loads, and physically demanding tasks.
Personal Qualities
  • Accurate: Attention to detail and ability to maintain accurate records.
  • Client Focus: Excellent customer service skills and ability to address customer complaints.
  • Dependability: Reliable and able to work independently with minimal supervision.
  • Efficient Interpersonal Skills: Excellent communication and teamwork skills.
  • Flexibility: Ability to adapt to changing situations and priorities.


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