Sr Manager IT Vendor Management

Sr Manager IT Vendor Management page is loaded## Sr Manager IT Vendor Managementlocations: Markhamposted on: Posted Todayjob requisition id: R-162054Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.The IT Vendor Management Team (ITVM) manages the strategic relationships with top vendors in the IT space. We are looking for a forward-thinking and resolution minded Senior Manager, IT Vendor Management, who will be primarily responsible to Lead an assigned IT Portfolio from a Vendor Management perspective. The role will include maturing current processes, providing oversight of an assigned portfolio and governing the assigned third-party IT relationships.The role requires an effective leader and communicator, with strong vendor management and relationship management skills, a strong eye for business, acute analytical skills, and the demonstrated ability to use creative thinking and innovation to solve complex problems and support internal business requirements. The role also requires a strong background in Procurement, the ability to work with Executives and knowledge of IT vendors.Key to this position is acting in a leadership role, ensuring a solid governance process is followed within the assigned portfolio, driving delivery of savings, and ensuring business expectations are being met. The preferred candidate must also be comfortable working in a fast-paced environment and values teamwork.**What you'll do*** Establish & maintain relationships with our strategic Vendors/Partners* Drive broad adoption and provides an unparalleled customer experience.* Define the vision and business strategy for the portfolio including metrics and KPI’s for measuring results.* Develop vendor relationships inclusive of terms negotiations and growth focused initiatives.* Devise a clear framework for making day to day decisions.* Lead the execution of projects or contributes as required.* Partner with Procurement to ensure procure to pay cycle is operating efficiently and effectively.* Partner with Risk and Audit to ensure third party due diligence and requirements are being met.* Working with Finance, manage and maintain the financial due diligence for the portfolio assigned.* Implement a sound governance process.* Acts as an escalation point between Vendors/LOB/Management* Captures Line of Business satisfaction trending and motivates change.* Take a leadership role towards entrenching a “service culture” within IT.* Develops key leading measures to drive efficiency of service.* Drive maturity of the Framework aligned organizational strategy.* Depth of knowledge on vendor governance practices* Identify opportunities within the current approach to improve Vendor engagement.* Influence culture shift to support high adoptability of changes.* Lead process change & drive service improvements.* Lead efforts driving cost efficiencies & operational effectiveness.**What you'll bring*** University Degree is a must (any area of study)* Knowledge of Financial, Commercial & Risk would be of benefit.* Experience in negotiating with internal and external partners.* Experiencing in presenting to senior leadership* Scope of awareness of IT environments* Understanding of IT Contracts & Contract Management* Proficient in MS Office suite – specifically Excel & PowerPoint* Analytical background and ability to present data (effectively)* Ability to manage customer expectations & communicate effectively.* Able to make good judgments/decisions after detailed investigation.* Ability to prioritize business need and understand inherent risk.* Can adapt and is collaborative to the needs of different environments and people.* Able to work independently or in a team with minimal direction.**What you’ll get*** Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.* Outstanding Career Development opportunities.* We’ll support your professional development education.* Competitive vacation package with the option to purchase 5 extra days off per year.* Employee driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.* Corporate wellness programs to support our employees’ physical and mental health.* Hybrid flexible work model.Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.#LI-PS1 #LI-Hybrid
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