Support Coordinator

Covenant Care + Covenant Living Support Office, 150, 10130 – 112 Street, Edmonton, Alberta, Canada

Job Description

About the Organization:

Is contributing to a mission driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision making? The mission of Covenant Living is to “continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person – body, mind and soul.”

In fulfillment of this mission, Covenant Living actively participates in advancing the Covenant Strategic Plan that aspires to:

- Serve – we will strengthen our mission and live our values to meet the needs of those we serve through excellence in care, an engaged team, and wise use of our resources;

- Transform and Grow – We will transform the health system and grow through integration, innovation, and shared learnings to respond to the strengths and needs of our communities, especially those most vulnerable;

- And Contribute – we will leverage our legacy to maximize the strategic contribution of Catholic health care.

Covenant Living is a non-profit partner in Alberta’s integrated health system serving seniors of all faiths and backgrounds. We are committed to innovative approaches to support seniors in a caring community where they can thrive.

Covenant Living is an organization that takes its mission to the heart of everything it does.

We believe that this is what makes our organization stand out in our approach. Our Employees are the key to how our residents feel about their home… you have the ability to be a part of influencing the lives of all those that reside in our environments and create a caring and compassionate environment.

Position Summary:

Covenant Living welcomes all who share a call to serve those most in need.

We are called to continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person–body, mind and soul. The position of Covenant Living Model Support Coordinator will commit to incorporate our mission, vision, and our values, which are Compassion, Respect, Collaboration, Social Justice, Integrity and Stewardship, and uphold our ethical traditions as foundational aspects in all actions and decision-making.

With the functional support, guidance and supervision provided by the Covenant Living Manager, 2 temporary Support Coordinators will carry out services as outlined by the Covenant Living Policies and Procedures in all Alberta locations.

The Support Coordinators will be responsible to provide information, education, care coordination, and care navigation to support clients and their caregivers who are participating in the Covenant Living project. Connecting Covenant Living clients with appropriate supports and services, the 2 incumbents will function independently in both formal and informal health care environments, in accordance with Covenant Mission, Vision and Values.

This position will:

- Model the organizations mission, vision, and values, consistently representing Covenant professionally and positively.

- Collaborate effectively as a professional team plater, supporting the achievement of Covenant’s Mission, Vision, and Values.

- Engage and mobilize teams to fulfill Covenant’s Mission, Vision, Values, and strategic objectives.

The Covenant Living Support Coordinators will be accountable for:

- Clinical Practice

- Stakeholder Engagement

Qualifications:

- Active registration with the Alberta College of Social Workers (ACSW)

- Minimum of 5 years of experience in a community or clinical senior care setting providing assessment, information, referral, system navigation/case management services

- Knowledge of the community-based senior serving sector in Edmonton

- Experience in service development and community engagement

- Experience with electronic documentation systems

- Strong ability to build relationships with a diverse range of stakeholders

- Strong verbal and telephone/virtual communication skills

- Strong writing and documentation skills

- Ability to function in a fast-paced environment with interruptions and changing priorities

- Ability to work within a group as well as independently

- Flexibility in scheduling

- Ability to respond to a variety of questions and adapt to the changing needs of the client

- Ability to individualize client care and educational needs

Please Note:

This is a temporary, full-time position for approximately 18 months.

All employees new to Covenant Living must provide a criminal record check with vulnerable screening (CRC/VS) not older than 90 days ahead of your employment commencement date. Not having a CRC/VS will delay your ability to commence employment. Covenant Living is committed to an inclusive work environment and encourages all qualified individuals to apply. We thank you in advance for applying with Covenant Living.

Only those candidates selected for an interview will be contacted.

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