Senior UX Designer

Start Date: February 17, 2025
End Date: February 18, 2026
Role: Senior UX Designer
Ministry: Ministry of Solicitor General
Security Level: CRJMC
Location: Toronto, ON

Description

The successful candidate will be a senior UX Designer with at least 8 years of experience in UX Design for large business transformation systems, specifically experience with user support flows for internal and public facing web services.

Mandatory Requirements

- At least 8 years of experience in UX Design for large business transformation systems; specifically experience with user support flows for internal and public facing web services
- Share the Portfolio of previous experience of the candidates

This position is currently listed as 'Onsite'; however, the Assignment under this request will provisionally be 'Hybrid', working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified.

Scope

- Require a senior UX Designer with 8+ years of experiences to provide digital expertise and skills that support the transformation of online internal and public facing web services
- By working with key stakeholders and as part of the project team, take a lead role in the digital transformation/design of a new user centric public website to serve the needs of the citizens of Ontario and an intranet site for internal judicial users.

Assignment Deliverables

- Plan and conduct user research and competitor analysis
- Interpret data and qualitative feedback
- Conceive and conduct user research, interviews, and surveys, and translating them into sitemaps, personas/user stories, user flows, customer journey maps, wireframes, mockups, and prototypes
- Determine information architecture and create sitemaps
- Create prototypes, wireframes (visual design solutions, screen layouts, interfaces, navigation components), and taxonomies, that address business requirements and take into consideration organizational branding and accessibility regulations
- Conduct usability testing
- Identify users’ needs and understand how users consume and navigate content
- Plan and design the information architecture for the website; what information should go where? Which elements are more important and should be given priority?
- Create use cases and flow diagrams, and define information hierarchies
- Analyze product metrics such as daily sessions, time-on-page, and goal completion rate to evaluate effectiveness of existing copy
- Document all functional aspects of the product design process
- Combine UX thinking with design execution, to produce usable and intuitive user interface
- Facilitate workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas with customers
- Create visual design solutions, screen layouts, interfaces, navigation components that address business requirements
- Prepare usability testing, prototypes, and other related materials, ensuring adherence to established standards and protocols, including AODA

Desired Skills and Experience

- Knowledge of usability factors in Human Computer Interaction
- Knowledge of interaction design principles and using industry tools such as Sketch, InVision, Adobe InDesign, Illustrator, Zeplin and OmniGraffle
- Knowledge of current web usability and accessibility standards and best practices
- Strong communication skills to participate in team discussions, ability to explain complex technical terms for a non-technical audience, make solution recommendations and document/explain work
- Ability to take on a leadership role, and communicate effectively with members of senior management, legal counsel(s), and members of the judiciary
- Ability to work in a multidisciplinary team environment, to sell your ideas to colleagues, both technical and non-technical
- Demonstrated the ability to get buy-in from a team to implement new and improved ways of doing things

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