Registration/Scheduling Clerk, Community Mental Health
4 weeks ago
Registration/Scheduling Clerk, Community Mental Health
Req ID: 212716
Department/Program: Dartmouth Community Mental Health , Mental Health And Addictions
Location: Dartmouth
Type of Employment: TemporaryHourly FT long-assignment (100% FTE) for 1 year x 1position(s)
Start Date: November 2025
Union Status:NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $23.3519 - $25.3918 /hour
Closing Date: November 18, 2025 (Applications are accepted until 23:59 Atlantic Time)
The Opportunity
Reporting to the Clinical Manager, the Registration and Scheduling Clerk’s primary responsibilities are to complete patient booking/scheduling, participate in patient registration. Additional responsibilities may include, but are not limited to: Answers telephone/e‑mail inquiries and communicates messages and accurate by referring inquiries, with follow‑up, as appropriate; Photocopies reports and correspondence; distributes accordingly; Prepares daily schedules; Attends team meetings, takes/produces and distributes minutes, as required; Prepares patient charts, maintains office filing system & records to ensure efficient storage and retrieval of material; scanning and archiving. Processes incoming and outgoing mail; Demonstrates customer service skills; Schedules patient appointments and registers patients via Meditech; Manages inventory of supplies and places orders, as required.
Hours of Work
Monday – Friday, with some evenings as required.
Your Qualifications
- Minimum High School Diploma or G.E.D. required.
- Graduate from a recognized office administration diploma program preferred
- Previous experience in a health care setting, an asset
- Demonstrated accurate keyboarding and data entry skills, required. Testing may be conducted on short‑listed candidates with results will be factored into the candidate's overall suitability for this position.
- Basic knowledge of computer programs, including email and MS Word, required.
- Working knowledge of office equipment (e.g., fax machine, photocopier, scanner, etc) required (testing may be conducted).
- Demonstrated strong time management, analytical, and problem‑solving skills required.
- Demonstrated excellent organization skills, strong communication (verbal & written) and interpersonal skills required.
- Demonstrated ability to prioritize workloads required.
- Demonstrated initiative; self‑motivated and able to work with minimal supervision/direction required.
- Demonstrated for quality, accuracy, and attention to detail required.
- Demonstrated ability to work well with others and in an interprofessional team required.
- Demonstrated flexibility to meet workload demands required.
- Excellent judgment and discretion in handling confidential and/or sensitive information required.
- Experience in patient scheduling/booking preferred. Experience with Community Wide Scheduling (CWS) an asset.
- Competency in other languages an asset.
Thank you for your interest.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
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