Operations Supervisor

🌟 Join Our Team at Jamieson Wellness Inc.

Inspiring Better Lives Every Day.

Company Overview

Jamieson Wellness Inc. is Canada’s leading health and wellness company and purpose to inspiring better live every day.

Established in 1922, Jamieson is our 100 years old heritage brand, which is recognized as Canada's #1 consumer health brand. In addition, we also market and manufacture a series of leading specialty supplements brands under the YouTheory, Progressive, Smart Solutions, and Iron Vegan brands.

On top of our outstanding brand portfolio, Jamieson Wellness Inc. has been recognized as one of the top ten most reputable companies in Canada and is well regarded for our industry leading commitment to quality – exemplified through award-winning innovations and meeting of rigorous manufacturing certification standards. And, Jamieson is no longer just a Canadian success story, as our brands are established and growing rapidly in more than 50 countries around the world. For more information, please visit www.jamiesonwellness.com

Overall Responsibilities

To provide leadership and direction through proper training and communication to operations personnel to meet schedules. To supervise the manufacturing and packaging of product, and warehousing in a safe and cost effective manner in accordance with Standard Operating Procedures and Good Manufacturing Practices.

Specific Key Responsibilities & Duties

- Assign operators to specific duties on a day-to-day basis
- Responsible for supervising all three key departments, manufacturing, packaging and warehouse.
- Assist in planning of daily and weekly production schedules and staffing requirements
- Trouble shoot any production problems to minimize impact
- Maintain safe and efficient operations
- Provide initial, and ongoing training to operators in areas of safety, equipment and handling, Standard Operating Procedures, GMP requirements and company policies and practices
- Inspect all machinery for cleanliness, safety requirements and proper set up prior to production
- Monitor and maintain housekeeping and sanitation programs/standards
- Investigate opportunities for improvement to increase efficiencies
- Collaborate with peers, subordinates and other departments to achieve common goals
- Complete and offer suggestions for improvement of all manufacturing and packaging documentation
- Check and approve labour reports and overtime as submitted by employees
- Monitor equipment and premises, issuing work orders for maintenance required and continued follow-ups to ensure that repairs are completed on a timely basis
- Participates in employee evaluations and corrective actions
- Maintain necessary inventory of tablet tooling, spare parts and materials
- Ensure all ingredients are present as stated in the manufacturing formula and packaging form prior to production
- Escalate any problems during a production run with recommendations for their solution
- Ensure materials are available to operating departments as required.
- Maintain and create accurate Standard Operating Procedures and One Point Lessons
- Control material inventories ensuring accuracy and prompt disposition of rejected supplies.
- Control and maintain appropriate shipping documentation.
- Provide support for the inventory cycle count program
- To work in concert with Inventory Control to support GMP and accuracy goals.
- Ensure Good Manufacturing Practices and compliance standards are consistently met.
- Review of Material Requirements Planning to determine component and raw material levels
- Use MRP data to coordinate movement of components and raw materials
- Prepare shipping documents for subcontractor work orders
- Daily review of hourly payroll, attendance policies and time off requests.
- Escalate deviations from Standard Operating Procedures and manufacturing/packaging instructions
- Working in compliance with the company’s Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure
- Will comply with Good Manufacturing Practices in all GMP sensitive areas of Jamieson Laboratories Ltd. Facilities
- Maintain safe and efficient packaging and warehouse operations
- Complete walk through on the floor to ensure safety and proficiency a minimum of 50% of shift
- Special projects as assigned.

Knowledge, Skills & Abilities Requirements

- Three (3) years supervisory experience in the pharmaceutical industry specifically in the manufacturing and/or equivalent University or College degree in a science related field
- Managing/supervising unionized employee an asset
- Proven human relation and communication skills
- Computer literate
- Working knowledge of regulations (GMP’s and WHMIS)
- Problem solving skills and abilities
- Must be self-motivated and be able to work in a TEAM environment
- Validation experience would be an asset
- Ability to work and direct others in an organized and safe environment
- Ability to walk long distances for prolonged periods of time
- Strength in inter-personal, teamwork and communication skills
- Innovative, adaptable, and motivated towards continuous improvement.
- Excellent reactive problem-solving skills.
- Valid driver’s license
- Forklift license not required but is an asset.
- Ability to work all shifts as required including weekend work.

💼 What Leadership Looks Like at Jamieson

At Jamieson Wellness, leadership means more than just managing a team, it means living our purpose of Inspiring Better Lives Every Day and modeling our values of Accountability, Respect, Excellence, and Agility in everything we do.

Our JWEL Leadership Competencies define what strong leadership looks like here. We look for inclusive leaders who can:

- Develop & Engage People
- Build Trust
- Drive Results
- Think Enterprise
- Be Visionary

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These competencies guide how we grow talent, build inclusive and high-performing teams, and deliver on our purpose across the globe.

💚 Why Join Jamieson?

🧘 ♀️ Health & Wellness – Competitive benefits, mental health support, wellness initiatives, and discounts on our products.

💸 Financial Security – Company-paid RRSP (no match required) and an Employee Share Purchase Plan.

🏡 Flexibility & Balance – Flexible work models, and a real respect for your personal time.

📚 Growth-Minded Culture – Learning opportunities, clear career paths, and performance conversations that support real growth .

🌍 Make an Impact – Work for an organization with purpose — one that’s making meaningful impact in communities world wide .

Our Purpose & Values

Our purpose – Inspiring better Lives Every Day – is lived through our values of Accountability, Respect, Excellence, and Agility.

🌈 Our Commitment to Inclusion and Belonging

At Jamieson, belonging is at the heart of how we work. We value diversity, equity, inclusion, and belonging, and believe our differences drive innovation and stronger decisions. Our goal is simple: a workplace where everyone feels safe, supported, and able to thrive.

For more information on our commitments to people and planet, please read our latest Sustainability report and DEIB policy.

If you require any accommodation during our hiring process, please let us know. We’re committed to making the experience accessible and equitable for all, and we’ll work together to find the right solution.

🚀 Ready to Apply?

Submit your application by [Closing Date] through Linkedin or by emailing recruitment@jamiesonlabs.com with the job title in the subject line.

Let’s inspire better lives — starting with yours. 🌱