Gérant(e) de magasin

Nous sommes Ardene Nous sommes la destination ultime en Amérique du Nord et au-delà pour les vêtements, les chaussures et les accessoires de la tête aux pieds - le tout au meilleur prix. En 1982, nous étions détaillant d'accessoires et de bijoux. Aujourd'hui, nous avons atteint un tout autre niveau, avec plus de 250 magasins au Canada, aux États-Unis et dans le monde entier, sans oublier ardene.com et notre appli Nous pensons que la mode ne doit pas être exclusive ou intimidante - elle doit être célébrée avec une confiance et un enthousiasme intrépide. Notre parcours se poursuit dans cette nouvelle ère de la vente au détail, car nous nous concentrons plus que jamais sur l'expérience client et les pratiques durables. Nous avons également à cœur le bien-être des employés et leur épanouissement personnel. Nos équipes travaillent fort sur des initiatives dans le domaine de la santé mentale, de la diversité et de l'inclusion, de l'engagement et de la reconnaissance. Cela inclut également nos nombreux programmes de pleine conscience, afin que nos équipes puissent créer des liens significatifs, diriger avec intention et gentillesse, et être le meilleur d'elles-mêmes au travail et dans leur vie. Vous voulez en savoir plus sur la vie chez Ardene? Consultez notre site sur les carrières pour connaître les dernières mises à jour et lisez les entrevues personnelles des membres de l'équipe Ardene. https://ardenecorporate.com/fr/la-vie-chez-ardene THIS COULD BE YOU Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you. The Role The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible for merchandising, customer service, as well as their teams training & development. The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience. Responsibilities Include: Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets. Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual. Taking action with the support of the District Supervisor on low performance and resolving conflicts. Recruiting and retraining talent by motivating their team and recognizing good performance. Conducting administrative and operational duties as required. Performing opening and closing procedures as per operational guidelines. Ensuring health and safety standards are adhered to. Preparing and managing employee weekly schedule. Handling customer complaints and resolving them in a timely manner. Comply with all head office requests regarding store operations. Processing and managing all incoming merchandising shipments. Handling all returns to head office as required. Comply with policy and regulations as per the company’s employee manual. Processing cash/credit/debit purchases at the register. Qualifications: Minimum of 2-3 years retail management experience High school diploma or equivalent Experience and/or education in visual merchandising Solid business acumen Proven people development skills and ability to assess talent Strong time management and priority-setting skills Ability to manage stress in a fast-pace environment Ability to delegate tasks and take ownership Ability to lead a team in a positive and inclusive manner Physical Requirements: Ability to stand for extended periods and climb a ladder; Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds). Availability Requirements: Days, evenings and weekends. The expected wage for this position is $23 per hour. This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company. What's in it for you? Group insurance Bonus possibilities Dynamic and friendly work environment Employee discount Upgraded eligibility for Ardene Rewards Birthday paid off & Wellness days Wellness initiatives Cool contests Opportunities for growth At Ardene, you’re more than an employee - you’re part of a fun, dynamic and energetic family.