ERP Project Manager

As a Project Manager at OSI, you will oversee the full project lifecycle—from initial planning and stakeholder engagement to execution, change management, and post-launch support. You will collaborate with multiple teams and departments at OSI, to ensure seamless integration of ERP systems that meet organizational objectives and deliver ERP implementation projects for candidates across North America and Europe.

Key Responsibilities

Client & External Relations:

- Represent OSI to clients, fostering robust relationships with stakeholders and third parties.
- Ensure the successful delivery of projects within established timeframes and budgets.

Internal Collaboration:

- Follow OSI’s implementation methodology
- Engage actively in knowledge sharing
- Contribute to the adoption of best practices in OSI implementations.
- Identify and communicate potential risks, providing mitigation plans to the management team.

Tasks

- Deliver value to OSI customers while managing scope, budget, timeline and risks.
- Prepare resource schedules, forecasts and budgeting reports
- Fulfill and manage project resource demands
- Maintain project plan and schedule in internal OSI systems
- Set and manage expectations of internal and external stakeholders
- Work comfortably in multiple time zones
- Approve outgoing invoices to customers
- Make timely decisions based on facts, circumstances, needs, and governing the project without compromising commercial and contractual terms
- Effectively convey information to all key stakeholders in both written and verbal formats through presentations and meetings
- Demonstrate the ability to plan, lead, manage, and deliver small to medium projects or major streams of work within larger programs.
- Identify and manage risks, issues and dependencies throughout the project lifecycle.
- Design, implement and operate risk and change management processes with justification on financial and program impact.

Responsibilities

- Foster strong relationships within and outside the project team, ensuring the motivation and inspiration of team members through effective delegation of responsibilities.
- Manage and resolve conflicts effectively, demonstrating exceptional organizational skills and establishing a clear project governance framework.
- Possess expectational interpersonal skills, including stakeholder management, negotiation, facilitation, conflict resolution, and influencing abilities that prioritize diversity and inclusivity.
- Engage in pre-sales activities with both new and existing customers.

Desired Outcomes

- Project execution within the allocated project budget and timeline
- Accurate resource schedule planning and execution
- Elimination of billing leakage
- Positive customer and OSI peer feedback
- Proactive risk identification and migration.

Required Qualifications

- Bachelor’s degree or equivalent academic background, preferably in the field of Information Technology or Business Management
- In-Depth understanding of ERP implementation Lifecycle and waterfall model.
- Proficiency in Microsoft Office suite
- Excellent command of both written and spoken English
- 25% Travel is required
- Prior experience in delivering ERP (IFS and/or Odoo) projects in a relevant industry setting, such as Energy, Utilities & Resources, Construction & Engineering, Manufacturing, and Service Industries Familiarity with IFS Contracts (Service Level Agreements and Performance Based Agreements and the ability to interpret them effectively.)

Preferred Experience

- Advanced academic qualification (Master’s degree)
- At least 8 years of proven experience in managing medium to large-scale
- Enterprise Resource Planning (ERP) projects (both implementation and upgrades in a project management capacity.
- Proficiency in scope management, including the ability to identify and manage scope changes.
- Knowledge of IFS implementation methodologies and the ability to provide expert guidance on these
- Familiarity with IFS Success Offerings (enabled, guided, and tailored)

- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development

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