Senior Program Manager – ERP/SAP

Position Overview

Maplesoft implements TimeLive for Electronic time tracking. Our client is seeking a Senior Program Manager – ERP/SAP to lead the implementation, management, and evaluation of enterprise-wide ERP/SAP programs and initiatives. This leadership role will serve as a strategic advisor, implementation lead, and facilitator across multiple departments and systems (HR, Finance, Procurement), ensuring delivery excellence and alignment with organizational goals. This is a high-impact position responsible for guiding large-scale ERP/SAP transformations, managing stakeholders at all levels, and supporting strategic decisions related to ERP architecture, process integration, and change management.

Key Responsibilities

- Lead complex ERP/SAP change initiatives (e.g., SAP S/4HANA and SuccessFactors upgrades, service delivery optimization).
- Provide expert guidance on risk management, ERP strategy, architecture, and business alignment.
- Mentor and coach project teams; build capacity and support continuous improvement.
- Lead executive-level and council-facing presentations and stakeholder engagements.
- Collaborate with cross-functional teams on data migration, system integration, and process alignment.
- Develop and lead sustainment plans and post-implementation roadmaps.
- Manage vendor relationships, procurement activities, and performance evaluation.
- Align ERP initiatives with broader business transformation strategies across departments.
- Identify and resolve project issues, escalate critical risks, and drive timely decisions.
- Support development of scopes of work, stakeholder workshops, and strategic recommendations.
- Promote an enterprise-wide approach to service delivery and ERP integration.

Deliverables

- Oversight of ERP/SAP implementation milestones and program governance.
- Strategic input on enterprise architecture and IT alignment.
- Documentation and reporting of performance metrics, risks, and program outcomes.
- Coordination of stakeholder engagement and change readiness activities.
- Recommendations to support sustainment planning and innovation in ERP practices.
- Compliance with procurement regulations in roles, responsibilities, and processes.

Mandatory Qualifications and Certifications

Proof of all certifications and education must be submitted with the application.

- Education: Degree in Business, Commerce, Information Technology, or a related field.
- Certifications: Project Management Professional (PMP)
- One of the following Agile/Scrum certifications: PMI-ACP (Agile Certified Practitioner), CSM (Certified ScrumMaster), PSM I (Professional Scrum Master), SAP Certification (e.g., SAP Certified Application Associate)

5 ❗ Failure to provide proof of all mandatory certifications will result in disqualification.

Preferred Certifications

- PROSCI Certification (Organizational Change Management)

Required Qualifications and Experience

- Minimum 7 years of progressive experience in ERP/SAP projects, with at least 4 years in leadership roles overseeing large-scale implementations.
- Hands-on expertise in SAP modules: SuccessFactors, S/4HANA Finance, Procurement, Ariba, Concur, and Workforce Software.
- Proven experience with SAP SuccessFactors modules (e.g., Employee Central, Talent Management, Learning, Compensation) and integration with S/4HANA and Workforce Software.
- Working knowledge of project/program management methodologies: Waterfall, Agile, Lean, Kanban, Scrum, and PROSCI.
- Demonstrated senior leadership with ability to coach, mentor, and influence cross-functional teams.
- Strategic thinking, critical analysis, and ability to translate strategy into operations.
- Proven success leading complex ERP/SAP transformations and stakeholder engagement.
- Excellent interpersonal and communication skills, including executive and council-level presentations.
- Advanced problem-solving, negotiation, conflict resolution, and learning agility.
- Experience managing vendor relationships, procurement processes, and performance.
- Deep understanding of performance measurement and continuous improvement in ERP/SAP contexts.

Hybrid Work Arrangement

- Consultants are expected to: Be onsite a minimum of two (2) days per week.
- Attend the office on Day 1 and the final day of the contract.
- Respond to on-site attendance requests with 24 hours/' notice, outside of regular in-person expectations.

Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people. Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.

Maplesoft Group is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. Maplesoft Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal peoples or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at Maplesoft Info at info@maplesoftgroup.com.

We thank you for your interest in Maplesoft Group and wish to advise you, that only candidates under consideration will be contacted.

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