Salesforce Loyalty Cloud Architect

2 weeks ago

Toronto, Canada Gravity Infosolutions, Inc. Full time

Role: Salesforce Loyalty Cloud Tech Lead (12-Month Contract)

Location: On-site 2–4 days/week in Toronto, Mississauga, London, or Ottawa

Duration: 12 months

Key Responsibilities:

- Lead architecture and implementation of Salesforce Loyalty Cloud solutions
- Design multi-tier loyalty programs (earn, redeem, promotions, incentives)
- Integrate Loyalty Cloud with Marketing Cloud, Service Cloud, and external systems
- Develop custom features using Apex, LWC, Flows, and OmniStudio
- Build scalable data models and dashboards (Einstein / Tableau CRM)
- Manage CI/CD pipelines (GitLab, Bitbucket, Azure DevOps, Copado)
- Ensure GDPR/CCPA/PII compliance
- Mentor developers and conduct code/architecture reviews

Requirements:

- 8–10 years of Salesforce development experience
- Strong integration and DevOps skills
- Expertise in Loyalty Management Cloud
- Relevant Salesforce certifications preferred

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