Job Posting — Broker Support Coordinator

3 weeks ago

Toronto, Canada The Mortgage Group Full time

Job Posting — Broker Support Coordinator

Jul 17, 2014

TMG The Mortgage Group – Broker Support Coordinator

Licenses or Registrations Required: 5-7 years in an administrative role, ideally in the financial industry, but not required
Location of Positions: Toronto, Ontario
Applicants may contact: Email shanna@mortgagegroup.com or fax 1.888.534.3706 by August 1, 2014

Job Description

Broker Support Coordinator:

Reports To: Mark Kerzner, President

Hours and Salary:

- Full Time, Flexible
- 12 Month Contract, Maternity Coverage
- Competitive salary and benefits

Summary:

The Broker Support Coordinator is responsible for a variety of administrative duties supporting the President and senior management. Responsibilities include coordinating broker hire and resignation processes in Ontario, arranging travel, organizing meetings, scheduling appointments, and drafting correspondence. Strong customer service and interpersonal skills are essential, as communication with clients, employees, brokers, and management is a key component. Maintaining confidentiality and professional interaction are required.

Job Duties:

- Provide administrative support to the executive team and Ontario brokers, including managing hiring, resignations, and team changes.
- Coordinate logistics for Ontario brokers, including database setup/removal, email, distribution lists, mortgage origination, insurance, memberships, and Equifax.
- Update daily rate sheets each morning.
- Prepare travel arrangements and book travel for senior management as needed.
- Organize logistics for meetings, seminars, workshops, and provincial events, including RSVP management and sponsorship coordination.
- Draft reports, background documents, and research for the President and Senior Managers.
- Coordinate office activities and troubleshoot administrative issues.
- Manage incoming mail and banking deposits.
- Facilitate communication between department managers, business leaders, and project teams.
- Complete expense reports, process invoices, and perform related duties.
- Handle sensitive information with discretion.
- Assist employees with registration processes.
- Perform other duties as assigned.

Requirements:

- Post-Secondary Diploma or University Degree in Business Administration or relevant discipline preferred.
- Secondary School Diploma required.
- 5-7 years of experience in administrative or HR roles preferred.
- Strong knowledge of office procedures.
- Keen attention to detail.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Experience in the finance industry preferred.
- Data analysis skills required.
- Basic research skills required.
- Ability to develop and implement strategies.
- Effective communication skills at all organizational levels.
- Excellent telephone manners and interpersonal skills.
- Proven organizational and time management skills.
- Presentation skills required.

Work Conditions:

- Interaction with employees, management, Ontario brokers, and assistants.

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