Senior Specialist, Debt Solutions
4 days ago
Doane Grant Thornton is looking for a Senior Specialist, Debt Solutions. The position is based in Waterloo, Ontario, with possibilities for alternate locations in Hamilton and London.
As a Senior Specialist, Debt Solutions your responsibilities will include:
Assisting the firm in the development and growth of its existing insolvency practice in your community and surrounding areas
Knowledge and ability to assist in the training of colleagues
Seek opportunities for efficiencies, or streamlining of processes to ensure better debtor and stakeholder experiences
Showing an awareness of our Be, Grow, Think attributes through actions, behaviors and approach with the team and stakeholders
Responding promptly to initial contact from debtors by telephone, email, etc.
Conducting initial interviews and meetings with debtors, including doing the sign ups
Timely follow up on potential debtors
Input debtor documentation and workbook into firm software and prepare sign up documents
Review files for comparison and appropriateness
Ensure full compliance with the Bankruptcy and Insolvency Act and directives in the delivery of service
Building positive working relationships with debtors, referral sources, the Office of Superintendent (OSB) and all other stakeholders
Assess clients’ budget plans and financial goals
Deliver an excellent and empathetic experience for the clients
Communicating with clients, creditors and other third parties
Monitor the status and progress of debt relief options and filings
Review applications and inputting data into our computer system
Other specialised requirements based on your role within the Debt Solutions team
Here's a few more boxes we’re also hoping you can tick:
Minimum 3 – 5 years of experience in the Insolvency industry dealing directly with debtors, creditors, and industry stakeholders
College diploma in Business Administration or a related field preferred
Exceptional interpersonal skills to relate with clients and liaise with team members
Ability to be an articulate and versatile communicator, both written and verbal
High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word)
Excellent time management and organizational skills
Strong analytical and critical thinking skills
Ability to work independently
Further information and application instructions can be found HERE .
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