Leasing Specialist

Job Description As an integral team member, the Leasing Specialist will implement and maintain an innovative and comprehensive leasing strategy developed by the Leasing Manager to lead the property to strive for 100% total occupancy each month. The Leasing Specialist will provide industry-leading customer service and facilities to all potential and existing residents. Hours may be irregular to accommodate operating hours and include weekends and holidays. Please submit your resume and a brief cover letter by November 4th, 2025. Once the posting closes, we will review all applications and contact selected candidates on November 6th, 2025. Your Commitment: - Interact with future and current prospects to ensure a great customer experience in a manner that values guests' time. - Facilitate a seamless end-to-end guest experience by conducting accurate and timely communication and following up with relevant omnichannel programs ex. Online, email, and phone sales are according to company standards. - Receive guest feedback and partner with property leadership to take appropriate action and "make it right" for guests. - Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. - Establish supportive and productive relationships with all team members. - Collaborate with team members to ensure optimal resident experience and support property operations. - Complete accurate, detailed reporting, including resident applications, leases, and move-in/out inspections. - Perform work per applicable policies, procedures, and laws or regulations. - Present the product and share detailed information regarding features and benefits based on our future residents. - Oversee post-move-in contact with new residents to ensure satisfaction with the unit and move-in process. - Greet and qualify customers on the telephone, in person, or by email with the view that the result will be a new resident. - Ensure comprehension and compliance with all Westcorp Playbook policies. - Perform other duties as required or assigned by the Property & Leasing. Manager. Key Skills & Core Values You Bring: - 5 Years of work experience in a startup or high-growth environment, inbound or outbound sales, fast-paced, high-traffic sales, or retail leadership is highly sought. - A high level of continuous innovation to achieve great results. - Communicate with honesty and kindness and create the space for others to do the same. - Experience using MS Suite products (SharePoint, Teams, Outlook, Stream) - Ability to source data, analyze the results, and provide others through all change processes and uncertainty phases. Working at Westcorp: Headquartered in Edmonton, Westcorp Property Management Inc. is a vertically integrated company that creates, invests in, and manages residential, commercial, and hotel properties. Westcorp operates in Edmonton, Calgary, Kelowna, and Bonnyville. Westcorp is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Westcorp employs 200 people with decades of combined, extensive, and successful experience. We provide our employees with a work environment that promotes professional and personal development. Our approach to employee attraction and retention is straightforward: We want the best of the best. To attract the 'best of class' and the best new entrants to the real estate field, Westcorp provides: - Competitive wages. - Comprehensive benefit packages including a Health Spending Account. #J-18808-Ljbffr