Team Leader

Overview

Closing Date: Tuesday 18th November 2025

£13.55 per hour

Waterloo, Merseyside

Full-Time

Creative Support are looking for an energetic and enthusiastic individual to manage our team of support staff in our Waterloo service in Liverpool. We require someone with a good understanding and experience in the fields of learning disabilities, complex needs, mental health needs, and Autism Spectrum Disorders.

As a Team Leader you will receive guidance and support from the registered service manager to help maintain high quality support to oversee the supported accommodation service. You will also join a cohort of experienced regional managers who, alongside the registered manager, will provide peer support to you in your role.

The successful applicant will be supporting active and independent service users with a wide range of interests and goals. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities.

Responsibilities

- Directly lead the team and be responsible for the line management of team members
- Operate as a Team Leader across different streams of support and ensure effective running of services with the support of other senior staff.
- Undertake within your duties direct support to service users.
- To provide person-centred care and support to enable people with mental health needs to live as independently as possible and be part of their community.
- Engage with service users and build trusting therapeutic relationships.
- Undertake assessments of new referrals and ensure robust review processes for those who use the services
- Work closely with other professionals and agencies to provide a coordinated personalised service, which meets the identified needs of individuals, promotes their recovery and maintains their quality of life.
- To deputise for the Mental Health Manager in relevant work areas when required. To provide staff supervision and management, undertaking initial assessments and liaising with other professionals and agencies.

Vacancy details

Vacancy Reference Number: 81972

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits and development

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

Application instructions

Application Instructions:

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

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