Bilingual Technical Product Specialist

Bilingual Technical Product Specialist - Truck Tire - Canada

HOW YOU WILL MAKE AN IMPACT

SG 10

An active role in the Canadian market supporting product complaints, fleet concerns, and technical support to sales. Respond to technical issues, follow new production tires for market acceptance, and work with internal and external teams to train them on warranty complaints and processes. Ensure timely reporting of findings into the Global Warranty system.

Responsible for monitoring and maintaining quality assurance processes, procedures, and controls to meet established performance, quality, and safety standards.

Technical product service: Provide qualified resolution of technical and product-related questions from end-users; consult with local sales and marketing teams on technical questions; provide technical training and presentations to the field sales team.

Warranty: Adjudicate warranty tires at customer locations; provide feedback to customers on failure modes.

Provide technical field support in retread and digital solutions.

Product Performance Monitoring: Provide relevant tire samples and information into the Corporate Early Warning System; evaluate, track, and summarize performance reports compared to competitors at customer sites.

Customer Services: Offer technical evaluations to fleet customers; travel with Territory Sales Managers and Key Account Managers to provide technical support; evaluate and report on new product performance in the Americas region; represent Continental on tire technical issues at customer locations. Prepare and deliver professional presentations to internal and external stakeholders, including upper management and executive teams.

This position is open, and AI is not used in the selection process. The estimated starting salary range is $76,000 – $90,000, depending on experience and location.

Your profile

WHAT YOU BRING TO THE ROLE

- 2+ years experience in tire or vehicle technology, or 4+ years without relevant Bachelor’s degree
- Ability to handle Commercial Vehicle Tires and equipment
- Strong presentation skills; effective instructor
- Home office near an airport
- Frequent travel (50%+)
- Valid driver’s license and passport
- Legal authorization to work in Canada; no sponsorship provided
- No relocation expenses paid by Continental

ADDITIONAL QUALIFICATIONS THAT STAND OUT

- Knowledge of tire manufacturing, testing, or failed tire analysis
- Experience in Truck Tires Sales and/or R&D

WHAT YOU BRING TO THE ROLE

- Relevant Bachelor’s degree or equivalent
- 2+ years in tire or vehicle technology, or 4+ years without a relevant degree
- Ability to handle commercial tires and equipment
- Polished presentation and instructional skills
- Fluency in English and French
- Home office near an airport
- Frequent travel (50%+)
- Valid driver’s license and passport
- Legal work authorization in Canada
- No sponsorship or relocation support provided

ADDITIONAL QUALIFICATIONS THAT STAND OUT

- Customer service experience
- Knowledge of tire manufacturing, testing, or failed tire analysis
- Experience in Truck Tires Sales and/or R&D

Our offer

THE PERKS

- Competitive wages and bonus
- Comprehensive benefits for employee and family
- RSP contributions
- Flexible work environment

Ready to drive with Continental? Apply online now.

About us

THE COMPANY

Continental develops innovative technologies for sustainable and connected mobility. Founded in 1871, it employs around 190,000 people worldwide, with sales of €39.7 billion in 2024. The Tires segment offers solutions in tire technology, digital monitoring, and management systems to enhance fleet efficiency and safety.

Are you ready to shape the future with us?

Legal Entity: Continental Tire Canada, Inc.

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