Technical Project Manager

Our client is looking for a highly experienced and influential Technical Project Manager to take the lead on strategic, end-to-end software delivery for a leading organization. This role demands deep POS expertise, particularly within a Quick Service Restaurant (QSR) environment, Self Service Kiosks, and Pay Systems, coupled with proven ability to lead projects from initial concept through full implementation. If you thrive on strong stakeholder influence and managing complex cross-functional alignment, this opportunity is for you.

* NOTE - if you feel you are a great fit, and meet the must have qualifications below feel free to forward your resume directly to ANDY.WETTLAUFER@RANDSTADDIGITAL.COM & THOOLIKA.KURUHURI@RANDSTADDIGITAL.COM for review.

** Due to high volumes, only those who meet the requirements of having POS Software Solution experience, and expertise in end-to-end Technical Project Management of Software Solutions will be contacted - These must have skills should be clearly outlined on your up-to-date CV with concrete project examples

⭐ Key Mandate & Responsibilities

This role is centered on driving the successful, full-lifecycle delivery of complex software projects across web, mobile, and cloud platforms, with a focus on transactional systems.

- End-to-End Project Leadership: Take complete ownership of the project lifecycle, from defining the idea and scope to final go-live and implementation. This includes creating and maintaining Gantt charts, managing budgets, and driving timelines for strategic software initiatives.
- QSR/POS System Delivery: Lead the technical delivery of projects involving Point-of-Sale (POS) systems, Self Service Kiosks, Pay Systems, and related transactional software solutions. Prior experience in a Quick Service Restaurant (QSR) or high-volume retail environment is a strong must-have.
- Stakeholder Influence and Management: Act as the primary communication bridge, maintaining clear, confident communication with senior business stakeholders, product owners, and highly technical teams (developers, QA). Proactively manage expectations, risks, and dependencies across multiple workstreams and third-party vendors.
- Agile & Risk Management: Facilitate all necessary ceremonies (kick-offs, standups, retrospectives), promote Agile best practices, and actively manage project risks and scope changes. Ensure technical and quality standards are consistently met.

✅ Must-Have Qualifications (The Non-Negotiables)

Our client is specifically seeking a candidate who can hit the ground running in their specialized environment.

- 10–15 years of Project Management experience, with a minimum of 10 years in software delivery.
- Deep, proven experience managing and delivering projects involving Point-of-Sale (POS) or transactional software systems, ideally within a Quick Service Restaurant (QSR) or Self Service Kiosk/Pay System setting.
- Demonstrated success in leading full, end-to-end projects from initial ideation through successful deployment and stabilization.
- Exceptional skills in stakeholder influence, management, and clear communication with both executive and technical audiences.
- Proficiency with both Agile and Waterfall methodologies, and tools like Azure DevOps, Jira, and Gantt charting tools.

🌟 Desired Credentials & Skills

- Certifications: PMP and Scrum Master (CSM) certifications are strongly preferred.
- Technical Foundation: Strong understanding of software architecture, integration, and cloud environments (Azure preferred).
- Experience delivering Windows, Web, and Mobile applications.