Service Coordinator

3 weeks ago

Mississauga, Canada Thermo King Eastern Canada Full time

Location: Netherhart Rd – Mississauga
Reports to: Service Manager

Join an Industry Leader in Transport Refrigeration and Take Your Career to the Next Level

Are you looking to grow your career with an industry leader in transport refrigeration?

Thermo King Eastern Canada, a global innovator in temperature control for food and other perishables, is expanding and looking for a dedicatedService Advisorto join our winning team inMississauga. We sell, service, and recondition all major brands of transport refrigeration equipment and are committed to delivering the highest level of service to our customers.

As aService Advisor, you’ll play a key role in helping us maintain our exceptional customer relationships while driving operational success. This position is ideal for someone who is organized, detail-oriented, and thrives in a fast-paced environment. If you’re looking for an exciting opportunity to advance your career,Thermo King Eastern Canadais the place to be

Why Work with Us?

At Thermo King, we prioritize the well-being of our employees, offering a range of benefits to support a healthy work-life balance:

- Paid Vacation
- Employee & Family Assistance Program
- RRSP Program
- Referral Bonus Program
- Shift Hours: Monday to Friday, 9:30 am – 6:00 pm

Key Responsibilities:

- Dispatchingroad service technicians and coordinating their schedules
- Act as theCustomer Service Representativeat the front counter
- Manageingate and outgateunits for service and installations
- Dispatchshunter vehiclesand coordinate with service vehicles
- Organize service for vehicles and issuePO#sto vendors
- Track road service projects usingspreadsheets
- Maintain strong customer relationships by explaining estimates, obtaining customer approvals, and managing customer PO#s
- Perform additional tasks as assigned

Qualifications:

- High School Diplomaor equivalent (preferred)
- Minimum2 yearsof administrative or customer service experience
- Bilingualin French and English (asset)
- Stronginterpersonal communicationskills
- Ability to usejudgment and tactwhen dealing with inquiries
- Ability to manage ahigh volumeof work in afast-paced environment
- Exceptionalcustomer serviceandstrategic problem-solvingabilities

Why Thermo King?

AtThermo King Eastern Canada, we believe our success is driven by our team members. We offer asupportive work environment, ongoingtraining, andcareer advancement opportunitiesto help you grow professionally. Join a company that values innovation, teamwork, and commitment to excellence

Ready to Join Our Team?

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Disability-related accommodations are available upon request throughout the selection process.

Apply todayand be part of a dynamic, fast-growing team atThermo King Eastern Canada

READY TO START YOUR CAREERS AT THERMO KING EASTERN CANADA

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