Bilingual Inside Sales

3 weeks ago


Montreal, Canada Bilingual Staffing Solutions Full time

Location: Montreal, Quebec │ Salary Range: 60k-80k│ Hybrid/Remote│ Full-time permanent

Summary of Responsibilities

We are seeking a dynamic and customer-focused Inside Sales Representative to join our team. This role involves managing client relationships, providing technical proposals, and ensuring a seamless sales experience while contributing to business growth. The position combines sales expertise, technical knowledge, and customer service to deliver tailored solutions and foster long-term client relationships.

Key Duties & Responsibilities:

Customer Relationship Management

- Serve as the primary contact for clients, offering technical support and guidance.

- Respond promptly to inquiries and assist clients in selecting appropriate solutions.

- Occasionally visit clients on-site or represent the company at marketing events.

Sales and Business Development

- Identify and qualify sales opportunities through inbound and outbound communications.

- Understand client needs and recommend suitable solutions.

- Prepare and deliver technical presentations and collaborate with outside sales teams.

Quoting and Order Management

- Generate accurate and timely quotes and proposals.

- Process customer orders and coordinate with internal departments to ensure timely delivery.

- Address and resolve any order-related discrepancies.

Technical Expertise

- Stay updated on industry trends and product knowledge.

- Provide detailed technical information on products, pricing, and lead times.

Education and Experience Requirements:

- College diploma in Sales, Marketing, or Commerce.

- A background in Instrumentation, Electronics, or related scientific fields is an advantage.

- Bachelor’s degree in Engineering (Mechanical, Electrical) or equivalent experience is a plus.

- 2-5 years of sales experience in a B2B environment, preferably in technical fields like industrial instrumentation.

Skills & Abilities:

- Strong sales and customer service abilities.

- Technical knowledge of industrial processes is a bonus.

- Excellent communication skills in English and French (written and verbal).

- Ability to translate technical information into clear, customer-friendly language.

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