Human Resources and Operations Generalist

Human Resources and Operations Generalist - Posted : November 21, 2025 - Full-Time - On-site Locations Showing 1 location Headquarters 1 Ravinia Drive Ste 1300 Atlanta, GA 30346, USA Human Resources and Operations Generalist Role Summary: The HR & OPS Generalist (Office Manager) oversees all administrative functions and office operations, exercising independent judgment on matters of significance affecting business operations, facility management, and vendor relationships. This role serves as a key liaison between leadership and staff, with authority to enforce policies, manage budgets, and make decisions regarding office management and administrative services. The position also provides support to benefits & leave administration, HRIS data management, HR change management, HR policy creation and management, and learning and development. The HR Generalist operates with substantial autonomy. Visit www.TireHub.com/Careers to learn more. The HR & OPS Generalist (Office Manager) role reports to the Organizational Development & HR Compliance Manager. When you say YES to somet hing bigger: - TireHub funded Health Savings Account - Additional benefit options including TireHub paid short/long term disability and life insurance benefits - Paid vacation and holidays - Parental leave programs - Build your financial future with 401(k) including TireHub match - Access to tire discounts, perks, and so much more - Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more. The individual must exhibit the following core TireHub commitments: - Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about eachotherand our customersbecause we know business only gets done right when people respect each other and value relationships. - Adventurous - WhatTireHubis set up to do isintentionallyoutrageous. So, we readily embracechallengeswith the courage to introduce new ideas and the ambition to build something unique. - Relentless - We tackle our work with energy. We deliver on our commitments withenthusiasm. And we don't give up until we get to the end. - Speedy - Speed is the currency in the tire industry. When we commit toa job, we get the job done - and we do it fast. Role Specifics Office Management Office Operations & Budget Management - Manages Hub office budget with independent authority to allocate resources, approve expenditures within assigned limits, and make purchasing decisions for events, meals, office supplies, and maintenance. - Develops and implements business continuity and emergency preparedness plans, making independent decisions regarding protocols, resource allocation, and response procedures. - Manages Hub related special projects on behalf of executive leadership, exercising judgment in determining project scope, timelines, resource needs, and implementation strategies. - Ensures timely office mail distribution, package shipping/receiving, and phone system support. - Serves as executive leadership’s representative for office-related inquiries and promptly resolves issues. - Ensures efficient and professional office operations including mail distribution, package shipping/receiving, and phone system support. - Coordinates company promotional items, to include business cards. Compliance & Risk Management - Ensures compliance with office-related regulations, including OSHA workplace safety requirements, ADA accessibility standards, and local building codes. - Conducts risk assessments of office operations, identifying potential liabilities and implementing corrective measures. - Manages access security and coordinates with building management on security badges, access tracking, and facility needs. - Serves as the primary point of contact and authorized company representative for building management, landlords, and property services. - Evaluates and recommends facility space planning decisions, including office layouts, expansion needs, and workspace allocation, with authority to implement approved plans. - Manages seating arrangements for employees and visitors, including workspace assignments and reconfigurations. - Maintains office cleanliness through vendor management and ensures immediate resolution of facility issues. - Independently resolves vendor performance issues including determine whether to continue relationship, impose penalties, or seek alternative providers. - Coordinates with vendors to ensure quality service and cost-effectiveness. - Establishes and maintains inventory management systems for office supplies, proactively ordering necessary items. - Manages kitchen supplies and general office inventory. Visitor Experience & Reception - Welcomes and assists visitors and employees while maintaining professional demeanor. - Manages check-in/check-out systems and employee/visitor badge processes. - Creates positive first impressions and maintains professionals reception area. Event Coordination & Catering - Plans and executes company events including employee celebrations, meetings, and special occasions. - Coordinates logistics for offsite corporate events and gatherings. - Manages all catering needs including, weekly office lunches, executive board lunches and meetings, training sessions and employee events, Dietary restrictions and special requests. - Manages conference room scheduling, AV setup and event logistics. Human Resources Generalist Employee Relations & Support - Assists with employee inquiries regarding HR policies, benefits, leave of absence, and workplace concerns and have the autonomy to elevate as appropriate. - Sends gifts to employees for life events and special occasions. Benefits & Leave Administration - Administers employee benefits programs and leave of absence programs including FMLA, ADA, DPL, short-term/long-term disability. HRIS & Data Management - Processes personnel actions including promotions, transfers, and salary changes, as needed. - Supports the HRBPs with change management workflow approvals within the HRIS system. - Assists with time management audits in Workforce Ready. - Maintains data integrity and confidentiality of sensitive employee information. Compliance & Policy Administration - Supports compliance initiatives including required postings, I-9 verification, Equifax/Department of Labor (DOL) responses and HR audits. - Maintains knowledge of federal and state employment laws and regulations. - Understands and helps update and answer questions for HR policies and procedures. - Ensures proper documentation and record retention. Talent Acquisition & Onboarding Support - Coordinates onboarding logistics including workplace setup, technology provisions, and first-day coordination. - Welcomes new hires and provides comprehensive office tours. Learning & Development Support - Schedules and coordinates in-person employee training at the Hub. - Tracks training completion using learning management systems. - Arranges meeting rooms and meal logistics for employees traveling to the Hub for training. General Responsibilities - Adheres to all TireHub policies, procedures, and guidelines. - Participates and maintains ongoing training requirement through in-class, in-person, or computer-based learning modules as assigned. - Completes other tasks assigned by the Human Resources leadership, or another member of executive leadership, as requested. - Action Oriented: Approach challenges with energy and a sense of urgency. - Communicates Effectively: Seeks clarity until they believe in the mission. Develops and delivers communications that convey a clear understanding of the unique needs of different audiences. Owns the message of any communication and does not "pass the buck." Accepts and acts on facts, not feeling. Effectively communicates down and up in the organization. Communicates quickly and doesn/'t wait on a solution to communicate an issue. Knows what’s broken, not working, and can be improved. - Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. - Customer Focus: Understands and develops relationships with customers to take advantage of Actionable “Yes” moments. Delivers customer-centric solutions. Keeps promises to our customers. Leads team that delivers exceptional service. - Drives Results: Consistently achieves results personally, even under tough circumstances. Team achieves but rarely exceeds goals. Holds teams accountable for results, good and bad. Facilitates a say “Yes” mentality in span of control. Identifies, records, and tracks useful measures and uses them to manage the performance of the team and individual Hubbers. Provides initial and ongoing training to teams. Does not accept mediocrity. - Manages Ambiguity:Operating effectively, even when things are notcertain,or the wayforward is not clear. - Optimizes Work Processes:Knowing the most effective and efficient processes to get thingsdone, with a focus on continuous improvement. Experience and Education - Bachelor's degree in Business Administration, Human Resources, or related field preferred. - Minimum of 3-5 years of experience in Office Management HR support, HR administration, or HR generalist role. Required Knowledge, Skills, and Abilities - Experience in office management or administrative coordination. - Proficiency with HRIS systems, applicant tracking systems, and benefits administration platforms (UKG, Workday, ADP, or similar platforms). - Strong ability to build and maintain relationships with vendors, customers and employees. - Excellent interpersonal, verbal and written communication skills with ability to handle sensitive situations professionally. - Strong customer service orientation with ability to build trust-based relationships. - Event planning and coordination experience. - Demonstrated ability to work independently and as part of a team. - Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace) and familiarity with technology platforms such as SharePoint. - Ability to maintain a neat, clean, and professional appearance. Preferred Knowledge, Skills, and Abilities - Strong understanding of HR practices, employment law fundamentals, and compliance requirements. - HR Certification (PHR, SHRM-CP) or actively pursuing certification. - Working knowledge of HR functions including benefits, leave administration, recruiting, and employee relations. - Experience managing budgets, vendor relationships, and event coordination. - Experience with leave of absence administration (FMLA, ADA, STD/LTD). - Experience with benefits enrollment and vendor management. - Familiarity with Workforce Management systems and time tracking platforms. - This role is based in TireHub’s headquarters office in Dunwoody, GA, and requires a strong in-person presence5 days per week from 8a-5p, additional hours may be required during peak periods for events. - This is a fast-paced and dynamic working environment requiring flexibility and adaptability. - Occasional lifting up to 25 pounds (office supplies, event materials, catering items). - Most of the time is spent sitting, constantly viewing monitors with the ability to frequently move around the office to support various needs and conduct office tours. - Must be able to travel up to 10% to company events, with some overnight travel. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr