Sr. Key Accounts Representative- Western Canada- REMOTE
3 weeks ago
Overview
Are you passionate about building strong relationships and delivering tailored solutions to clients? As a Key Account Manager for Western Canada, you will work closely with named or large key accounts to provide product solutions, develop new business opportunities, and ensure customer satisfaction. This role involves managing long sales cycles, collaborating with internal teams, and driving revenue growth while maintaining positive, ongoing relationships with clients.
Responsibilities
- Build and maintain strong relationships with key accounts in Western Canada, ensuring customer satisfaction and long-term partnerships.
- Develop and execute strategies to identify new business opportunities and propose tailored product solutions.
- Collaborate with internal sales and operations teams to address client needs and deliver high-value systems.
- Manage revenue goals for assigned accounts, providing regular updates on financial status and account progress.
- Navigate long sales cycles, working with both customer and company executives to secure approvals for high-value systems.
- Experience with using Customer Relationship Management tools like SFDC
- Strong presentation skills
Basic Qualifications
- BS in STEM discipline.
- 3+ years of laboratory sales experience working with large accounts.
Preferred Qualifications
- Experience working with clients in Western Canada or similar markets. Strong analytical and problem-solving skills.
- Experience in reproductive health, maternal care, newborn screening, or related medical fields.
- Proven track record in building and maintaining client relationships in healthcare settings.
- Understanding of laboratory workflows, automation systems, mass spectrometry technologies or next generation sequencing applications.
- Demonstrated ability to explain complex technical information about software solutions and diagnostic technologies to various audiences.
- Experience with CRM systems and data analysis for business development.
Physical Requirements & Expectations
- Valid driver's license and willingness to travel throughout assigned territory in Western Canada (30% of the time).
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