Quality Management Specialist

7 days ago

Calgary, Canada Insight Global Full time

Quality Management System (QMS) Consultant

6 Month Contract

5 Days a week, Onsite Aldersyde, AB - Some travel to Salt Lake City, Utah

The Quality Management System (QMS) Consultant is responsible for revising and maintaining ISO-compliant quality management systems. This role ensures that all processes, documentation, and practices meet the requirements of ISO 9001:2015 and drive continual improvement across the organization.

Key Responsibilities

- Implement Changes and maintain QMS: Establish and continually improve quality management systems, including process mapping, documentation, and compliance with ISO 9001:2015.
- ISO Documentation: Review, and update manuals, procedures, and policies. Ensure all documents are controlled, changes are tracked, and obsolete versions are removed.
- Work Instructions & Job Descriptions: Job descriptions at each level to be developed in alignment with with Work Instructions.
- Quality Policy & Objectives: Collaborate with leadership to enhance quality policies and objectives that reflect the organization’s mission and drive engagement.
- Risk Management: Identify risks, ensure they are recorded in the risk register, and develop mitigation strategies.
- Training & Cross-Training: Build or revise cross-training policies and deliver training to staff to ensure competence in quality procedures.
- Process Improvement: Facilitate continual improvement initiatives, including FMEA, control plans, and corrective actions.
- Internal Audits: Plan and conduct internal audits to verify compliance and effectiveness of the QMS.
- Stakeholder Engagement: Work with all departments, external consultants, and clients to ensure quality standards are understood and met.
- Reporting: Provide regular reports on QMS performance, audit findings, and improvement actions to management.

Required Qualifications

- Experience: Minimum 2 years in quality management, with direct experience implementing or consulting on ISO 9001 systems.
- Experience: Preference will be given to those with manufacturing experience.
- Certifications: ISO 9001 Lead Auditor or similar certification is highly desirable.
- Skills: Strong analytical, organizational, and communication skills; ability to train and motivate teams; proficiency in risk assessment and process improvement methodologies.

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