Head of Managed Services

2 weeks ago

Vancouver, Canada People First Solutions Full time

A leading IT services provider in Vancouver is seeking a Director of Managed Services to lead the strategy and delivery of exceptional IT services. The ideal candidate will have over 5 years of experience in a leadership role within an MSP, with a strong focus on client satisfaction and operational excellence. Responsibilities include leading service teams, setting and exceeding SLAs, and fostering a culture of continuous improvement. This position offers the opportunity to shape the client experience and drive business growth.
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