Credit Controller

Job Posting Function: Finance and economy

Legal Entity: Healthspan Limited (HL)

Job Type: Permanent

Job Location (Short): Guernsey,

Job Posting City: Cornwall, Essex, Glasgow, London, North Yorkshire, Tenbury Wells, Viby J, West Yorkshire, Worcestershire, Tamper, Bromsgrove, Harrogate, St Ives, Cumbernauld, Barking, Bodmin, Lincolnshire, Wakefield

The Position

Department: Finance

Reporting to: Financial Controller

Location: Guernsey

Job Type: Part-time (25 hours per week)

Contract Type: Permanent

Profile of Role

The individual will report on a day-to-day basis to the Financial Controller and will primarily be responsible for assisting with reconciliation of trade accounts, managing risk and undertaking customer due diligence compliance in respect of new and existing trade accounts. Along with ensuring accounts receivable balances are regularly reviewed to maintain aged accounts receivables at an acceptable level.

The Individual

The ideal candidate for this Credit Controller role is a proactive and personable professional who excels in building strong relationships with both internal and external stakeholders. They will demonstrate excellent communication skills, a keen eye for detail and a problem solving mindset. A natural self-starter, they will continuously seek opportunities to enhance

processes and drive efficiencies in their work.

The Responsibilities

Key Tasks & Responsibilities

- Conducting credit, compliance and due diligence checks to approve or decline trade account customer applications

- Creating, maintaining and monitoring of customer accounts to ensure accuracy and risk mitigation

- Performing periodic credit checks and approving or declining credit limit changes and ‘Sales Over Credit Limit’ workflows

- Providing support to the Sales & Marketing team to meet Business Partner Screening requirements for new trade account customers

- Accounts Receivable & Collections:

- Proactively chasing aged accounts receivables and issuing monthly payment reminders and year end statements

- Providing copy invoices and resolve invoice-related queries as required

- Monitoring shared inboxes (creditcontroller@, B2Binvoices@ and PBLconfirmations@) and responding to customer and internal queries

- Financial Maintenance & Transaction Processing:

- Posting and allocation of daily customer cash receipts

- Processing payment remittances and vendor invoice deductions

- Inputting sales invoices into the Amazon Vendor online portal and coordinating return order processing with Customer Care and Logistics

- Processing BACS customer refunds as required

- Month-End & Reporting (including but not limited to):

- Calculating and posting bad debt provisions and write-offs

- Drafting and issuing manual monthly sales invoices

- Other Ad Hoc Tasks:

- Assisting the Customer Care team with resolution of sales order queries

- Assisting the Call Centre team with direct (“D2C”) customer finance enquiries

- Processing and printing D2C customer refund cheques on a bi-weekly basis

- Ensuring up-to-date documented procedures are maintained for all key tasks performed

- Undertaking ad hoc finance-related tasks as requested by line manager or Head of Finance

Personal Specification

- Numerically minded

- Strong attention to detail

- Excellent working knowledge of Excel

- Aptitude to work autonomously, assume responsibility and take initiative

- Good communication and organisation skillsAbility to work well within a team

- Ability to work to deadlines

- Experience of working within a finance department

- Previous experience in credit control

- Knowledge of Dynamics NAV or similar accounting software

Competitive Salary + Excellent Company Benefits

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