Box Office Representative

3 weeks ago

Victoria, Canada Victoria Symphony Society Full time

Reporting to the Patron Services Officer, the Box Office Representative is responsible for assisting with the annual subscription campaign and ticket sales in our Box Office. This contract position includes answering patron inquiries by phone and/or email, accurately booking and/or renewing subscription packages and tickets, tracking and updating patron data, helping patrons navigate the symphony’s website, handling payment, and providing the highest possible level of patron service.

We will be hiring full and/or part time contract positions, with an anticipated start date of February 11, 2025.

The ideal candidates will have:

- experience in sales and/or customer service
- excellent interpersonal and organizational skills
- experience working in a fast-paced environment
- familiarity with Microsoft Office
- basic accounting and/or math skills
- background or strong interest in the arts an asset
- experience with Customer Relationship Management software (e.g. Tessitura) a strong asset

To apply:

Please send your cover letter and resume to boxoffice@victoriasymphony.ca referencing ‘Box Office Representative Application’ in the subject line. Qualified candidates from all backgrounds are encouraged to apply; Canadian citizenship/permanent residency is required.

Applications will be reviewed on a rolling basis and accepted until Sunday, January 26, 11:59 pm.

Remuneration:

$18.00 – $22.00/hour, commensurate with experience.

The Victoria Symphony hires based on merit and is committed to employment equity, diversity and inclusion. As such, we welcome all applications from women, racialized persons/persons of colour, Indigenous peoples, persons with disabilities, persons of all sexual orientations and gender identities, and others who may contribute to the further diversification of ideas. We thank applicants for their interest, however, only those advancing in the process will be contacted.

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