Senior Technical Program Manager

4 weeks ago


Montreal, Canada Compunnel, Inc. Full time

As part of Enterprise Network Services (ENS), the Technical Program Management team is responsible for onboarding medium to large-scale network projects and managing strategic programs. The Senior Technical Program Manager will oversee the successful onboarding of new projects, manage CapEx/OpEx requirements, secure funding approvals, and lead large-scale network infrastructure initiatives. This role requires strong network infrastructure expertise, exceptional leadership skills, proficiency in Jira, and the ability to work cross-functionally to ensure timely and efficient delivery of robust network solutions.

Key Responsibilities

- Facilitate onboarding of new network infrastructure projects, ensuring smooth integration into existing workflows.
- Define project scope, goals, deliverables, and timelines in collaboration with stakeholders.
- Gather and assess CapEx/OpEx requirements for accurate forecasting, budgeting, and approvals.
- Lead and manage large-scale network infrastructure programs from inception to completion, including schedules, budgets, and resources.
- Provide leadership and guidance to cross-functional teams throughout all phases of the program.
- Monitor project progress, identify risks/issues, and implement corrective actions as needed.
- Manage and maintain Jira for project tracking, issue resolution, and documentation.
- Apply network infrastructure knowledge (data centers, routers, switches, firewalls, load balancers) to guide project execution.
- Serve as the primary point of contact for stakeholders, ensuring requirements are defined, risks are mitigated, and deliverables met.
- Facilitate effective communication across engineering, operations, and service delivery teams.
- Present project updates, milestones, and risks to stakeholders, including senior leadership.
- Identify and implement process improvements and best practices for project/program management.

Required Qualifications

- Bachelor’s degree in Information Technology or related field.
- 8+ years of experience in technical program management, with a focus on network infrastructure projects.
- Proven experience in large-scale enterprise network environments.
- Strong understanding of network technologies (LAN/WAN, TCP/IP, DNS, DHCP, VPN, cloud networking, datacenter infrastructure, firewall, load balancers, network security, server farms, systems).
- Proven track record of delivering large-scale complex projects on time and within budget.
- Strong knowledge of Agile, Scrum, and project management methodologies.
- Proficiency in Jira for project management and tracking.
- Strong understanding of CapEx/OpEx management and funding approvals.
- Ability to work through ambiguity and resolve unstructured issues.
- Excellent leadership, communication, and presentation skills for both technical and non-technical audiences.
- Strong organizational skills with the ability to multitask, prioritize, and meet tight deadlines.

Preferred Qualifications

- PMP certification.
- Cisco CCNA/CCNP, CISSP, CompTIA Network+, or cloud certifications (AWS, Azure, GCP).
- Experience in risk management, including mitigation strategies and contingency planning.

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