Ski and Snowboard Boot Fitter

Job Description

What You'll Do;

As a Boot Fitter at Sporting Life, you’ll use your expertise to provide a world-class fitting experience, ensuring customers walk away with boots that match their performance needs, comfort level, and lifestyle. We know that the right fit can make all the difference—especially when it comes to ski boots.

Whether working with recreational skiers or competitive athletes, your knowledge and passion will help customers get the most out of their time on the slopes.

- Provide exceptional boot fitting service, guiding customers through the entire process from assessment to final adjustments.
- Accurately diagnose fit issues and recommend customized solutions, including boot modifications, heat molding, and custom footbeds.
- Educate customers on the biomechanics of ski boot fitting, helping them understand how a proper fit enhances performance and comfort.
- Maximise sales by offering expert recommendations on complementary products, such as insoles, socks, and ski accessories.
- Ensure an efficient and well-organised workspace, maintaining tools, paperwork, and fitting stations to the highest standard.
- Meet all service and operational goals, including maintaining store readiness, safety compliance, and inventory control.
- Actively participate in store-wide service initiatives, including loss prevention and workplace safety procedures.
- Stay up to date with the latest industry trends, technology, and innovations in ski boot fitting.

What You'll Bring

- A passion for skiing and a deep understanding of ski boot mechanics and fit customisation.
- Enthusiasm for sales and exceptional customer service, with the ability to build trust and lasting relationships.
- Strong problem-solving skills to assess customer needs and provide tailored solutions.
- Excellent communication and organisational abilities to manage multiple fittings efficiently.
- The ability to work independently and under pressure, meeting tight deadlines while maintaining attention to detail.
- A commitment to continuous learning, staying updated on boot fitting techniques and advancements.
- Boot fitting certification or prior experience in boot fitting is an asset.

Who We Are;

Who We Are;
Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The mix of sport and fashion is what makes us unique.

YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and camping and want to inspire our customers to do the same. You believe in the spirit of team, adapting to the ever changing retail environment, being part of constant innovation and working alongside the best leaders, associates and vendors in the business. We are looking for those who live what we sell every day and who celebrate the love of sport and an active way of living.

Sporting life is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life and Team Town. Operating from coast to coast, both Golf Town, Sporting Life and Team Town’s fleet of stores inspire Canadians to get outside and live an active lifestyle, whether it’s playing some of Canada’s top golf courses, running through community trails, experiencing the exhilarating feeling of the hills, or any sports activity in between fit for the individual or whole family.

Come work with us Experience what it’s like to work in a fun and engaging environment where you’ll be challenged and inspired to contribute to both brands and surrounded by like-minded teams who have a passion for the game of golf, are devoted to outdoor and team activities and sports.

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