Claim Processor

2 weeks ago

Edmonton, Canada Robert Half Full time

Our client is seeking for a detail-oriented and empathetic Claim Processor for a contract role in Edmonton, Alberta. This position offers the opportunity to support clients during difficult times by accurately and efficiently processing insurance claims. The ideal candidate is customer-focused, attentive, and committed to high-quality service.

Responsibilities:

- Collect and document claim details accurately.
- Use Office 365 and Guidewire to process claims and maintain records.
- Communicate compassionately with clients, providing clear information and support.
- Collaborate with the team to meet processing timelines.
- Navigate internal systems with provided training.
- Review claims carefully to ensure policy compliance.
- Maintain a positive, supportive attitude when assisting distressed clients.
- Adapt to a dynamic environment and handle challenges resourcefully.

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