Store Manager

Come Work With Us Join QE Home’s vibrant retail team and take the lead in shaping the customer experience at one of Canada’s most beloved home décor destinations. As a Store Manager, you’ll be at the heart of our operations, guiding your team, driving sales, and cultivating a warm, welcoming store environment that reflects our commitment to comfort, style, and quality. What You’ll Be Working On - Lead and oversee all aspects of store operations, including sales performance, team development, merchandising, and customer experience. - Coach, mentor, and inspire your team to meet and exceed individual and store-wide goals. - Foster a positive, inclusive, and high-performing work culture rooted in QE Home’s values. - Deliver exceptional customer service and product knowledge while leading by example on the sales floor. - Ensure visual merchandising standards are executed consistently and creatively. - Actively recruit and consistently seek out top talent, building and maintaining a strong, high-performing team. - Lead performance management by setting clear expectations, delivering regular feedback, and holding team members accountable to achieve individual and team success. - Manage the schedule, budgeting, and inventory control with accuracy and efficiency. - Monitor key performance indicators (KPIs) and use insights to drive business growth. - Uphold health, safety, and loss prevention standards in accordance with company policies and procedures. The Physical Side of the Role - Ability to stand for up to 8 hours. - Ability to lift or carry up to 50 lbs. - Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt. - Comfortable climbing ladder(s) for merchandising and stock. What Will Set You Up for Success - 3-5 years of retail experience; minimum 3 years in a supervisory capacity. - A passion and previous experience in home décor, fashion retail, and creating memorable customer experiences. - Demonstrated success in driving sales and building customer loyalty. - Ability to lead teams to exceed all sales and profit goals. - Strong communication and interpersonal skills with a collaborative leadership style. - Experience POS systems, visual merchandising, inventory management, and scheduling. - Excellent organizational and time management skills with attention to detail. - A hands‑on approach to leadership; you’re not afraid to jump in and work alongside your team. - A solution-focused mindset with the ability to see obstacles as opportunities. What You’ll Need to Thrive Here - Enthusiastic, adaptable, and self‑motivated. - Solution-oriented with a customer‑first mindset. - Confident decision‑making and problem‑solving abilities. - Passionate about professional development for yourself and your team. - Able to thrive in a fast‑paced retail environment while maintaining composure and positivity. - Open availability including days, evenings, weekends, and holidays. How We Invest in You - Competitive salary – final compensation based on experience and skills. - Extended health and dental benefits for those working 28+ hours. - Employee discount program. - Employee & Family Assistance Program (EFAP). - Online training program and leadership development support. - Receive a free set of sheets upon completing our QE Home University training program. - Referral bonus program (up to $300).> Let’s Grow Together At QE Home, we value individuality and unique career journeys. If you don’t check every box but feel excited about the opportunity, we encourage you to apply. We’re committed to making the hiring process accessible and will work with you to accommodate your needs. About QE Home QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores across the country and a thriving e‑commerce presence, we’re passionate about creating spaces where our customers and team can feel truly at home. #J-18808-Ljbffr