Manager, Warehouse Operations

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re‑entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

What You Will Do:

- Lead and manage day‑to‑day warehouse operations with a focus on efficiency, safety, and service.

- Manage operation through proper forecasts and standardized operational processes which promote efficiencies and cost saving measures in all areas of the business.

- Drive standardized processes through coaching, monitoring, development and ensure colleague compliance.

- Promote, demote, discipline, and terminate if necessary.

- Monitor KPIs and take corrective action to meet operational goals and customer service standards.

- Evaluate and monitor the performance of the team and proactively deal with issues as they arise and support consistency through all shifts.

- Review inbound/outbound volumes in department and develop caps which support the outbound activity.

- Evaluate performance of Senior Supervisors or Supervisors and provide necessary feedback and coaching to achieve targets.

- Encourage a safe and positive work culture that engages colleagues.

- Foster productive union relations: Ensure adherence to Collective Agreement and manage grievance resolution process.

- Work with the General Manager in the development and control of the annual operating budget.

What You Will Need:

- 5 to 7 years in a warehouse operations supervisory experience preferred.

- Post‑secondary education in Supply Chain management or equivalent experience.

- Demonstrated ability to lead and motivate diverse teams in a fast‑paced environment.

- Proven experience with labor relations and knowledge of collective agreements (for unionized environments).

- Ability to plan, organize and prioritize competing demands, and a heavy workload.

- Computer skills, including MS Office programs, WMS and other related systems required.

- Strong customer service mindset with a strategic, “big‑picture” approach to operations.

- Willingness and flexibility to work various shifts, including evenings and weekends, as needed.

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision‑making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type: Full time

Type of Role: Regular

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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