Senior Business Systems Analyst, GFT

Job Description

Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

What will you do?

- Understands the Client’s business and factors client opportunities and risks into requirements, conducts information gathering sessions. Prepares detailed business requirements: identifying, tracking and resolving business systems issues.
- Assesses, researches, analyzes and documents sponsor/stakeholder needs in accordance with Project Life Cycle and Capability Maturity Model deliverables, selecting appropriate information gathering and/or modeling techniques to solve problems. Guides QA through testing objectives and assist with analysis of testing results.
- Contributes to successful project completion by identifying risks and developing/recommending mitigation strategies. Recommends business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add to clients.
- Functions as a liaison between the business and the project team. Walks stakeholders through requirements and manages expectations regarding scope.
- Contributes to test case creation; ensuring that test cases are tightly integrated with requirements specifications.
- Provide direction, expertise, feedback, coaching and development to build the capability of more junior staff and with a strong drive to learn.
- Participates in planning with other Business Analysts, the Project Manager and client in the early stages of project formation.
- Participate and work collaboratively within cross-functional project teams comprised of HRCT Teams, Business Partners, T&O IT Teams and Vendors.

What do you need to succeed?

Must Have

- Proven experience with 5 + years of working in small to medium size projects.
- Experience within an Agile or iterative Waterfall project teams as a business analyst with a University degree or equivalent work experience.
- Familiarity with Structured Query Language (SQL)
- Ability to multi-task, prioritize and work independently under tight deadlines in a fast-paced environment.
- Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management.
- Strong analytical, trend analysis, problem identification and resolution skills.
- Great attention to detail, organizational skills and an analytical mind.

Nice to Have

- SAP and Robotic Process Automation (RPA) experience an asset
- Workday understanding
- Agile Certification (CSM, CPO)
- Professional in Business Analysis Certification (PMI – PBA)
- Masters Certificate in Business Analysis
- Certified Business Analysis Professional (IIBA-CBAP or CCBA)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

- Leaders who support your development through coaching and managing opportunities

- Ability to make a difference and lasting impact

- Work in a dynamic, collaborative, progressive, and high-performing team

- A world-class training program in financial services

- Opportunities to do challenging work.

#LI-POST

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-11-03

Application Deadline:

2025-12-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.