Distribution Centre Lead

Overview

Company Overview

At Benjamin Moore, our success is attributable to the employees who dedicate their time and talents to the brand and exemplify our core values of openness, integrity, community, excellence, and safety. Benjamin Moore employees enjoy a competitive and well-rounded benefits package, career development options, business resource groups, and opportunities to come together and connect with colleagues. We facilitate growth, development, and purpose for all through an inclusive and engaging workplace.

Join us and be part of a brand that inspires creativity, innovation, and passion while supporting locally owned stores in 65 countries.

Core Skills Required:

- Leadership: The ability to inspire and motivate others towards a shared vision or goal. Leads by example and holds themselves accountable for their actions.
- Communication: The ability to articulate thoughts and ideas clearly and concisely both verbal and written form.

- Practice active listening

- Reframe what has been said to clarify meaning

- Be mindful of body language

- Be clear about the point you are trying to make

- Emotional Intelligence (Self Awareness): The ability to recognize and manage one’s own emotions, as well as emotions of others.
- Adaptability (Ability to facilitate change): The ability to be flexible and adaptable in response to changing situations and demands.
- Conflict resolution: The ability to manage and resolve conflicts in a constructive and respectful manner.
- Coaching abilities (The ability to motivate staff): The skill for drawing out the best in others. Knowing how to ask the right questions (instead of giving answers), listening well, empowering others, and guiding action plans.
- Trust Building: Building a team environment where the employees feel safe and are able to do their best work. Leader needs to be approachable, authentic, honest, transparent, and compassionate.
- Problem Solving: The ability to identify and analyze problems and produce effective solutions.
- Creativity (critical thinking): The ability to think outside the box and come up with innovative solutions to problems.
- Time management: The ability to prioritize tasks and manage one’s time effectively.
- Teamwork: The ability to work collaboratively with others towards a common goal, taking into account different perspectives and strengths.
- Empathy: Genuinely caring for others and being able to understand another person’s situation and perspective.
- Cultural competence (The ability to work across cultures): The ability to understand and appreciate diverse cultures, perspectives, and ways of thinking.

Responsibilities

- Organize and execute the distribution center’s workload by shift to ensure on-time, in-full completion of all orders to customers.
- Recognizes, recommends, and implements, ways to delegate work, leverage manpower, maximize efficiency, and resolve/troubleshoot problems that arise to ensure productivity levels are not disrupted throughout the shift during peak and non-peak packing timeframes. Coordinates with management when issues require escalation for resolution.
- Coordinates and monitors the shift’s operations to include inbound, outbound, tint specials, replenishment, etc. and reviews daily performance reports in compliance with KPI Metrics.
- Reviews and resolves shipping errors and develops strategies to minimize them.
- Utilizes 5S and Continuous Improvement methodology to identify, implement, and sustain process improvements.
- Oversees quality and cleanliness of the work areas and equipment based on warehouse checklist and ensures all equipment is accounted for daily such as RF scanners, MHE etc.
- Assists in the development and employee training on standard work instructions (SWI)
- Facilitates daily Gemba walks, stand-up meetings, and shift change meetings.
- Opens and closes the facility daily as required.
- Other duties as assigned.

Employee Responsibilities:

- Assists site management with employee-related issues and questions, such as job assignments and scheduling of time off requests and resolves minor disputes. Escalates issues to management, as needed.
- Provides verbal and written input to performance evaluation and partners with management to deliver timely and constructive mid-year and year-end performance evaluations to employees.
- Provides management comprehensive performance/attendance infractions for review, in accordance with the corrective action process to include written documentation and verbal overview of violations. Will make recommendations for the appropriate level of corrective action to the manager and assist where appropriate to administer the corrective action.
- Participates in interviews and conducts site tours for job applicants. Helps to on-board new hires.
- Responsible for partnering with other department Leads to cross-train employees to increase versatility and flexibility across the distribution center.
- Engages in conversation with team members to gather feedback regarding opportunities to improve efficiencies, performance, or work environment on the shift.

Safety Responsibilities:

- Follows and administers all safety, environmental, and regulatory guidelines and rules for assigned shift.
- Ensures the use of required safety equipment and personal protective equipment.
- Promptly addresses issues related to safety and actively coaches and reinforces safety expectations with the team.
- Maintains compliance with all local, state, and federal DOT regulations.
- Reports near misses in a timely manner into Intelex.

Qualifications

- High School degree required or equivalent; an associate degree is preferred.
- Experience in a dynamic distribution environment.
- Solid verbal and written communication skills.
- Requires demonstrated computer skills, working knowledge of the (WMS) as well as an aptitude to keep current with new electronic information systems.
- Competency and confidence in utilizing applicable computerized systems such as MS Office Excel, Outlook, Word, and SAP.
- Ability to operate motorized material handling equipment such as, but not limited to, forklifts, electric pallet jacks, reach truck, scissor lift.
- Ability to travel to U.S. and other Canadian facilities for training, as needed.

Physical Requirements:

- Physical effort and dexterity:
- Frequency of physical activity throughout shift:
- Frequent sitting, standing, bending/twisting of neck and waist, squatting and kneeling
- Frequent lifting, carrying, pushing, and pulling objects from floor, conveyor, vehicle, table, or overhead location
- Constant standing and walking (6-8+ hours)
- Frequent lifting of 10-75 lbs. (1-8+ hours) throughout shift

Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to a competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits using external market data and internal comparisons to ensure our employees are compensated fairly and equitably.

The salary range listed herein refers to the amount the Company is willing to pay at the time of posting. The actual salary offer will be carefully considered based on a wide range of factors, including your skills, qualifications, experience, job location, and other relevant factors.

In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to support you physically, financially, and emotionally, through both the big milestones and in your everyday life.

Benefits include, but are not limited to, the following:

- Medical/Dental/Vision
- 401 (k) match
- PTO starting at 3 weeks/' vacation + (7) paid holidays and (5) personal days
- Employer-paid life insurance
- Tuition reimbursement

You can view the complete benefits package by clicking the following link:

https://www.benjaminmoore.com/en-us/benjamin-moore-careers?targetid=row-benefits-summary

Engagement, Inclusion + Social Impact

At Benjamin Moore, we don't just accept difference — we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety.

Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to doand essential for our continued success.

Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

EOE

Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.

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