Patient Care Coordinator

3 weeks ago


Charlottetown, Canada Professional Physical Therapy Full time

Overview

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

$18 - $21 per hour

Responsibilities

- Greet patients

- Answer phones

- Schedule patient appointments

- Complete new patient registration and data entry

- Discuss insurance benefits, authorization requirements and payment responsibilities

- Collect patient balances (copay/deductible/coinsurance)

- Perform standard day-to-day clinical administrative responsibilities

Qualifications

- High school diploma or equivalent.

- Prior experience in a customer service or administrative role, preferably in a healthcare setting.

- Excellent interpersonal and communication skills.

- Strong attention to detail and organizational skills.

- Ability to multitask, prioritize tasks, and work in a fast-paced environment.

- Proficient in computer skills and ability to learn new software systems.

Benefits

- Monthly performance bonus

- Medical, dental, vision insurance

- Life insurance

- 401k

- Employee assistance program

- Employee discounts

- Employee referral program

- Paid time off (PTO)

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