Quality Improvement Coordinator

Quality Improvement Coordinator (Contract)

Job Description

Join the County of Elgin as a Quality Improvement Coordinator

Position Title: Quality Improvement Coordinator

Type: Full-time, Non-union, 18-month Contract

Compensation: $43.14 – $50.47 per hour ($78,511.26 - $91,855.40 per year)

Hours : 35 hours per week

Reporting to the Director of Homes and Seniors Services, and working in collaboration with the Homes Administrators, the Quality Improvement Coordinator shall provide ongoing support to the Homes management team and departmental staff of the three (3) County of Elgin Long-term Care Homes related to quality improvement initiatives, risk identification and management, electronic documentation and data management systems.

About the Role:

- Provides subject matter expertise and recommends actions for quality improvement to Homes’ management and departmental staff.
- Promotes continuous quality improvement within the County’s Long-term Care Homes.
- Coaches and mentors staff in quality improvement and program evaluation methodologies (e.g. Plan, Do, Study, Act; LEAN, etc.).
- Conducts audits ensuring completeness and accuracy – including but not limited to electronic documentation (MDSRAI), Point Click Care (including risk management), Point of Care, and Registered Nurses Association of Ontario (RNAO) Best Practice Spotlight Organization (BPSO) Program.
- Gathers, interprets and prepares data and analysis of such for the Homes’ management team, identifying potential and actual quality and risk management opportunities.
- Provides quality indicator reports as required - assists with data interpretation and follow up education.
- In collaboration with the Homes Management team, develops the annual Health Quality Ontario (HQO) Quality Improvement Plan (QIP) and progress reports for the Homes.
- In collaboration with the Homes Management team, ensures annual program evaluations are completed as per the schedule.
- In collaboration with the education coordinator, provides in-service education to new and current staff related to quality risk indicators, QIP, risk mitigation and management.
- Prepares materials/reports for the Homes’ Management team, BPSO and Continuous Quality Improvement (CQI) team meetings; leads CQI and Project Planning meetings.
- Maintains current knowledge and competency in all relevant legislation, RAI/MDS, Point Click Care (PCC), Point of Care (POC), Canadian Institute of Health Information (CIHI), Ministry of Long-term care inspection process, and County of Elgin Strategic Plan & Policies and Procedures ensuring timely implementation and/or updates.
- Other job-related duties as assigned.

Qualifications:

- Diploma/degree in quality assurance or other related field of study and/or equivalent education and experience. Quality Improvement formal education is an asset.
- 1-3 years project management experience, leading various phases of projects that achieve positive outcomes.
- Strong foundation of quality improvement concepts and ability to learn quality improvement models and methods (e.g. rapid cycle improvement, IHI model for improvement; LEAN, etc.), quality measures and reporting, and clinical practice transformation models and methods.
- Previous experience in the health care field (long-term care experience an asset) and/or designation as a Regulated Health Care Provider is preferred. Proficiency in RAI/MDS, PCC, POC, Fixing Long-Term Care Act, 2021 and related legislation an asset.
- Demonstrated experience working with diverse, interdisciplinary teams and application of team building skills.
- Excellent prioritizing, time management, problem solving, communication and organization skills.
- Ability to work both independently and as a team player.
- Demonstrated ability to meet commitments on a consistent and timely basis with changing priorities and multiple deadlines.
- Strong computer literacy, including use of Microsoft Office.
- Valid driver’s license and regular access to a reliable vehicle to perform duties.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

The County of Elgin is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the company will provide accommodation throughout the recruitment, selection and/or assessment process to applicants with disabilities. Please inform the HR Department of the nature of any accommodation(s) to ensure your equal participation by emailing jobs@legin.ca with the job title in the subject line.

We thank all those that apply and appreciate your interest. Only those applicants selected for an interview will be contacted.

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