Supervisor, Technical Trades

Job Description

Posted Tuesday, February 11, 2025 at 5:00 AM | Expired Wednesday, February 26, 2025 at 4:59 AM

Join our team Full-time, 35 hours/week At Alectra, we’re not just about powering communities; we’re about empowering our people. We prioritize well‑being through a culture that fosters collaboration, innovation and continuous growth. We believe in providing a supportive and inclusive environment where everyone can thrive and make an impact.

Are you a dedicated professional with a passion for developing future leaders in system control?

The Technical Trades Supervisor oversees, coordinates, and directs the development of System Control Apprentices within the Apprenticeship Program. This role partners with various functional areas and Human Resources to ensure Apprentices receive the training, experience, and knowledge needed to become competent System Controllers. Additionally, this position supports the development and delivery of programs and workshops to prepare System Controllers and Senior System Controllers for higher levels of responsibility, delivers training courses, and supervises staff.

What you’ll do

Training and Development

- Conduct training needs analysis and implement short‑ and long‑term training objectives for the Apprentices.

- Coordinate training plans with internal and external resources to ensure timely and appropriate training is delivered.

- Deliver training courses, programs, and orientations.

- Observe Apprentices in the classroom, control room, and field, ensuring they receive the learning and support they require to be successful.

- Supervise Apprentices in the control room to instruct work methods, procedures, and practices.

- Oversee and coordinate all on‑the‑job and experiential training for the Apprentices in the Apprenticeship Program.

- Work closely with key stakeholders to identify suitable projects for Apprentices to solely organize and execute.

- Identify and evaluate new training tools/methods and determine application and compatibility with the organization.

- Conduct regularly scheduled visits with Apprentices and Mentors to identify learning opportunities.

- Provide coaching and feedback to internal coaches/mentors.

- Develop and maintain an interdepartmental task exposure schedule for each Apprentice.

- Work with industry educational institutions and Mentors to design and deliver educational lessons to internal and external organizations.

- Develop and maintain the Apprentice Program Guide.

- Assess and recommend upgrades to all departmental training facilities.

- Provide progress reports in relation to Apprentice training and development as required by the functional areas.

- Research, recommend, and implement new or enhanced training, policies, procedures, and processes to improve operational effectiveness.

Performance and Evaluation

- Assess performance and analyze feedback to determine appropriate actions and ensure client satisfaction.

- Conduct periodic performance reviews with Apprentices.

- Ensure Apprentice logs are maintained and that Journeyperson documentation is obtained upon completion of the apprenticeship.

- Provide input to department goals and objectives, ensuring they are achieved.

Coordination and Administration

- Act as the direct point of contact for Apprentices for any concerns regarding the Apprenticeship Program.

- Partner with functional areas and Human Resources to resolve any gaps in application.

- Assume key role in apprentice recruitment, selection, and onboarding process and participate in on‑site meetings with functional Managers to provide feedback to Trades Schools and observe potential new hires.

- Organize and chair Apprentice Council meetings.

- Register the Apprentice through the local MEARIE office.

- Co‑ordinate meetings, schedules, and supporting documentation.

- Identify opportunities to streamline or automate processes to continuously improve service delivery.

- Ensure compliance with legislative, regulatory, and Alectra policies, procedures, and standards.

System Operations and Guidance

- Ability to go on System Control Supervisor on‑call roster.

- Provide coaching, development, technical guidance, and advice regarding system operations.

- Provide guidance, direction, and establish best practices for switching, load transfers, and system configuration.

Safety Leadership

- Ensure all aspects of the Company’s safety philosophy are executed and adhered to.

- Support and promote the corporate safety culture.

- Ensure all safety audits and work observations are completed and all incidents are investigated promptly.

Who you are

Education & Specialized Knowledge

- Bachelor’s degree or College diploma related to Electrical Engineering or recognized equivalent.

- Registered member of Professional Engineers Ontario (PEO) or Ontario Association of Certified Engineering Technicians and Technologists (OACETT) in good standingpreferred).

- Must hold and maintain a valid class G driver’s licence.

- Excellent knowledge of System Control and Data Acquisition (SCADA) systems.

- Excellent knowledge of customer and geographic information systems (GIS) and Outage Management System (OMS).

- Excellent knowledge of the Electrical Utility safety rules and Utility Work Protection Code.

- Excellent knowledge of regulatory and governmental requirements (OEB Rules and Regulations, PIPEDA and OHSA).

- Proficiency with MS Office applications.

Experience

- Minimum of 5‑7 years of Control Room Operator experience, preferably in electrical distribution industry.

- Experience in a unionised utility environment an asset.

- Experience in adult learning techniques when designing and delivering training and support materials is an asset.

- Enhanced conflict resolution skills and the ability to handle difficult situations.

- Available to support a 24/7 operation, including travel as required.

- Available to be on a management on‑call rotation.

- Strong ability to lead change and engage, develop and motivate teams.

- Strong problem‑solving skills with the ability to provide practical and/or innovative solutions.

- Strong written and presentation skills, with the ability to convey information accurately and concisely.

- Ability to plan, prioritise and execute multiple projects and initiatives within established timelines.

- Strong team‑working skills with the ability to reprioritise work based on emerging customer or departmental needs.

Where you will work

- Location: Vaughan (Cityview), Hamilton (John St) & Guelph (Southgate)

Who we are

As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:

- Safety: Stay aware, prevent risks and protect each other.

- Respect: Value everyone, act honestly and foster inclusion.

- Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care.

- Excellence: Elevate performance, embrace diversity and deliver quality through collaboration.

- Innovation: Drive growth by embracing change, creativity and continuous improvement.

Here’s why Alectra might be your ideal workplace:

- We offer comprehensive benefits. From health and wellness programs to financial security through our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.

- We invest in your career development. At Alectra, we care about our team’s future through offering ongoing training, mentorship and opportunities for advancement.

- We care about you work‑life balance. Understanding that taking time off is essential to employee well‑being, sustained productivity and high performance, we offer the following:

- Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top‑up, volunteer days and bereavement days.

- Disconnecting from work: We prioritise your well‑being through our “Disconnect from Work” policy which ensures you can fully unplug outside of regular working hours to maintain a healthy work‑life balance.

At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.

Ready to Apply?

If this sounds like you and gets you excited, we’d love to hear from you Simply click the apply button to submit your resume and take the first step toward joining our team.

At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation during the process, please contact careers@rautilities.com. We will work with you to ensure your needs are being met to the point of undue hardship.

Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.

Please note: We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.

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