Real-Time Workforce Optimization Analyst

6 days ago

Laval, Canada Queer Tech Full time

A technology company in Laval, Quebec, is seeking a Workforce Management Analyst to optimize contact center operations. The role involves monitoring performance metrics, implementing operational changes, and supporting teams during disruptions. Candidates should have degree-related background, experience in contact centers, and be bilingual. This position offers flexible working arrangements and a comprehensive rewards package.
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  • Workforce Management

    6 days ago

    Laval, Canada Queer Tech Full time

    Workforce Management (WFM) Analyst page is loaded## Workforce Management (WFM) Analystlocations: Laval, Quebec, CAN: Québec, Quebec, CAN: Montréal, Quebec, CAN: St-Hyacinthe, Quebec, CANtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R150106*Our employees are at the heart of everything we do. Together, we help people,...

  • Workforce Management

    1 week ago

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  • Workforce Management Analyst

    1 week ago

    Laval, Canada Intact Financial Corporation Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Workforce Management Analyst

    6 days ago

    Laval, Canada Intact Financial Corporation Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Hybrid Real-Time Workforce Analyst

    1 week ago

    Laval, Canada Intact Financial Corporation Full time

    A leading financial services company in Quebec seeks a Workforce Management Analyst to enhance our contact center operations. The ideal candidate will monitor performance, implement adjustments, and collaborate with partners to ensure high service levels. This role values analytical capabilities and offers a supportive work environment with diverse benefits....

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    Laval, Pays de la Loire, Canada Intact FC Full time $30,000 - $80,000 per year

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