Contact Center, Patch and Vaulnerability QA

Quality Assurance Specialist - Contact CenterHybridVGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.Due to major growth we are expanding our Risk and Retention team in the US and currently looking for a QA Specialist to join the team.As a QA Specialist, you will play a critical role...

Quality Assurance Specialist - Contact CenterHybridVGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.Due to major growth we are expanding our Risk and Retention team in the US and currently looking for a QA Specialist to join the team.As a QA Specialist, you will play a critical role...

About the RoleWe are seeking a highly skilled Technical Leader to join our Contact Center Engineering team at Scotiabank. As a key member of our team, you will be responsible for designing, implementing, and supporting cutting-edge Contact Center technologies to drive business growth and customer satisfaction.Key ResponsibilitiesProvide technical leadership...

About the RoleWe are seeking a highly skilled Technical Leader to join our Contact Center Engineering team at Scotiabank. As a key member of our team, you will be responsible for designing, implementing, and supporting cutting-edge Contact Center technologies to drive business growth and customer satisfaction.Key ResponsibilitiesProvide technical leadership...

About TCS: Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through...

About TCS: Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through...

About TCS: Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered...

Requisition ID: 199253 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Is this role right for you? In this role you will**: - Attention to requirements for the execution of Moves, Adds and Changes (MACD’s) as well as enabling/modifying new or existing functionalities, and integrating with new...

About the RoleThis is a challenging and rewarding opportunity to join Scotiabank's team as a Technical Contact Center Specialist. As a key member of our Contact Center Operations team, you will play a critical role in ensuring the smooth operation of our Telephony platform.Key ResponsibilitiesTechnical Support: Provide 1st and 2nd Level technical support for...

About the RoleThis is a challenging and rewarding opportunity to join Scotiabank's team as a Technical Contact Center Specialist. As a key member of our Contact Center Operations team, you will play a critical role in ensuring the smooth operation of our Telephony platform.Key ResponsibilitiesTechnical Support: Provide 1st and 2nd Level technical support for...

Requisition ID: 204659 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Scotiabank's Global Technology Solutions' (GTS) - Contact Centre (CC) Engineering is responsible for the deployment of new projects including engineering, implementation, documentation, and 2nd level support for the different CC...

Job DescriptionThe Contact Center Sales Trainer is a key contributor to Canada Goose Inc.'s consumer care operation, specializing in Salesforce Service Cloud, Experience Cloud, and Sales Cloud within a contact center sales and Clienteling environment. This role focuses on optimizing customer interactions by effectively managing Salesforce automation tools,...

Is this role right for you? In this role you will: Provide 1st and 2nd Level support for troubleshooting and resolution of incidents related to Contact Center phone platform, including joint participation with other areas of support for fault detection in external applications associated with or derived from the Telephony platform telephony (i.e.,...

About the RoleWe are seeking a highly skilled Technical Lead to join our Contact Center Engineering team at Scotiabank. As a key member of our team, you will be responsible for designing, implementing, and supporting Contact Center technologies to deliver exceptional customer experiences.Key ResponsibilitiesProvide technical leadership and expertise in...

About the RoleWe are seeking a highly skilled Technical Lead to join our Contact Center Engineering team at Scotiabank. As a key member of our team, you will be responsible for designing, implementing, and supporting Contact Center technologies to deliver exceptional customer experiences.Key ResponsibilitiesProvide technical leadership and expertise in...

About the RoleWe are seeking a highly skilled Technical Lead to join our Contact Center Engineering team at Scotiabank. As a key member of our team, you will be responsible for designing, implementing, and supporting Contact Center technologies to deliver exceptional customer experiences.Key ResponsibilitiesProvide technical leadership and expertise in...

About the RoleWe are seeking a highly skilled Technical Lead to join our Contact Center Engineering team at Scotiabank. As a key member of our team, you will be responsible for designing, implementing, and supporting Contact Center technologies to deliver exceptional customer experiences.Key ResponsibilitiesProvide technical leadership and expertise in...

About the RoleWe are seeking a highly skilled Technical Leader for Contact Center Solutions to join our team at Scotiabank. As a key member of our Global Technology Solutions' Contact Centre (CC) Engineering team, you will be responsible for designing, implementing, and supporting Contact Center technologies at an enterprise scale.Key ResponsibilitiesProvide...

About the RoleWe are seeking a highly skilled Technical Leader for Contact Center Solutions to join our team at Scotiabank. As a key member of our Global Technology Solutions' Contact Centre (CC) Engineering team, you will be responsible for designing, implementing, and supporting Contact Center technologies at an enterprise scale.Key ResponsibilitiesProvide...

Good BA Experience with knowledge of Contact Center is mandatory - Experience in working directly with clients on Contact Center Analytics use cases - Contact Center Experience: Working knowledge in contact center operations/ products and business processes. - Conduct requirement gathering sessions with Line of Business and 'understand' IVR Requirements. -...