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Privacy Analyst
4 months ago
**PBC Solutions is looking for a full-time Privacy Analyst to join our team**
**Who is PBC Solutions?**
PBC Solutions Ltd. is a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross). Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners Advanced Solutions (which is our information management employer), NTT DATA, and EY.
Starting in the spring of 2023, PBC Solutions will administer Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs.
**Position Summary**
Reporting to the Chief Privacy Officer and Manager, the Privacy Analyst serves a key role for privacy compliance in the organization and is responsible for supporting the organization’s privacy protection and compliance program.
**Primary Duties**
- Drafts and supports the drafting of privacy impact assessments
- Responds to and investigates privacy breaches and complaints
- Processes access to information requests
- Provides advice and training to PBCS employees, contractors, and subcontractors on compliance with legislation, contracts, and policies related to privacy protection
- Collaborates with stakeholders across the organization and the Ministry to create compliance tools
- Attends cross-organizational and cross-Ministry committees
- Exercises tact and discretion
- Supports responses to BC’s Office of the Information and Privacy Commissioner or other applicable Regulators.
- Supports proactive and routine disclosure processes
- Reviews and provides advice on proposals for disclosures of personal information
**Required Experience**
- Minimum of 4 years of experience working in access to information and privacy
**Preferred Experience**
- Experience working for government
- Knowledge and experience working in records or data management
**Required Qualifications**
- University undergraduate degree in a related discipline, such as information management, archives, public policy or law.
**Preferred Qualifications**
- CIPM and CIPP/C certifications preferred.
**Required Competencies**
- Demonstrated experience performing, reviewing, and facilitating privacy impact assessments.
- Demonstrated knowledge of records management principles.
- Demonstrated experience responding to and investigating privacy breaches
- Experience delivering privacy or access to information training
- Experience drafting privacy or access procedures and guides
- Experience leading meetings
- Demonstrated ability to work independently and in a team environment
- Attention to detail
- Excellent time management and organizational skills
- Demonstrated experience performing analysis and drafting reports
- Ability to work with a variety of stakeholders
- Diplomacy and tact
- Excellent writing and communication skills
**Our Guiding Principles**
Honesty - We will be truthful. We will create a safe environment to communicate proactively, openly and with respect. We will be transparent and genuine with our interests.
Integrity - We will act consistently to do the right thing and ensure our words and actions align. Embracing opportunities and challenges, we will live our shared values and vision.
Reciprocity - We will strive for fair and balanced exchanges leveraging our unique strengths and resources, recognizing this requires an ongoing give and take. We will win and lose as one.
Autonomy - We respect and acknowledge the interests of each party. We trust each other to make decisions and act based on our diverse strengths to achieve our mutually desired outcomes.
Loyalty - We will be bold, brave, and committed to our relationship. As partners, we will advocate for one another, celebrate our successes, and have each other’s back through our challenges.
Equity - We commit to a balanced partnership. We will make decisions and act based on a fair assessment of capabilities, risks, constraints, and opportunities to achieve mutual success.
**Our Intended Behaviours**
Communication - We actively communicate in a timely, open, respectful, and responsive manner with the intent to gain understanding and find solutions.
Flexibility - We will be agile, adaptable, and creative to enable responsive service delivery and embrace challenges and change with an open-minded and positive attitude.
Perspective - We seek to understand interests, assumptions, actions, and diverse backgrounds by actively sharing and exploring all points of view.
Focus - We will use our Shared Vision as our North Star to evaluate, prioritize, and deliver successful results.
Trust & Confidence - We lead with trust. We consistently behave in ways that earn and inspire confidence by being credible, reliable, and transparent even when vulnerable.
