Carm Services Representative
6 months ago
**Job Description - CARM Services Representative**
**Title**
CARM Services Representative
(CARM: CBSA Assessment and Revenue Management)
**Reports To**
CARM Services Manager
**Summary**
This position within Cole International is referred to as a CARM Services Representative (CSR) and will diligently perform duties, in both English and French, related to the CARM project, the Client Portal (CCP), importer financial security agreements, and CBSA accounting activities. This role will work directly with clients, colleagues, Canada Border Services Agency (CBSA) and other key members as required to support development and services along the CARM program.
**Core Competencies**
- Fluently bilingual in French and English, written and verbal
- Initiative
- Teamwork
- Time Management
- Problem Solving
- Research and Analysis
- Organizational Skills
- Computer Skills
- Written and Verbal Communication Skills
- Detail Orientated
**Job Duties**
- Work with CRA and CBSA to determine importer information
- Provide information or services to clients for business registration, delegations, or CCP activity and project items
- Communicate or perform required updates on client profiles
- Respond to client inquires promptly with appropriate documentations and links
- Review CARM Release Prior to Payment (RPP) bond or deposit requirements
- Receive and courier bond documentation, assist in endorsements, or CARM conversions
- Investigate client balances with CBSA for services, resolutions, or inquires
- Utilize and provide reporting
- Maintain current Cole services, integrate, and adjust structures along with CARM evolution
- Participate in pilot projects and provide input in methods
- Assist in Daily Notice and Statement of Account registration and transmission
- Remain current on developments within the industry and competitors
- Collaborate with colleagues to produce or promote communications
- Maintain strong relationship and communication with CBSA and Bond Providers
- Assist with the research and development related to this job function
- Perform other tasks and duties as required
**Requirements**:
- High school diploma or GED, or an acceptable combination of education and experience
- 1 year of direct work experience an office environment an asset
- Industry related studies an asset (CCS, etc.)
- Superior typing skills at 50 words per minute with a high accuracy rate
- Must be able to deal with high stress environment
- Time management skills are very important
- Must have strong interpersonal skills to be able to effectively work with clients, co
- workers, carriers, etc.
- Fluently bilingual in French/English is required
- Strong written and verbal skills to communicate with all levels of the organization and clients
- Strong customer service orientation
- Ability to work with mínimal supervision
**Working Conditions**
- Training available
- Healthy work - life balance
- Dual Computer monitors
- Comfortable work stations
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mississauga, ON L4V 1R9: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- office: 1 year (preferred)
**Language**:
- French and English (required)
Shift availability:
- Day Shift (required)
Work Location: In person
-
Certification Services Representative, Mississauga
6 months ago
Mississauga, Canada Certification Services Representative Full time**Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...
-
Certification Services Representative, Vaughan
6 months ago
Mississauga, Canada Certification Services Representative Full time**Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...
-
Employment Services Representative
4 weeks ago
Mississauga, Ontario, Canada Act Now Employment Services Full timeEmployment Services RepresentativeAt Act Now Employment Services, we are seeking a highly skilled Employment Services Representative to join our team.As an Employment Services Representative, you will be responsible for providing recruitment and staffing support to our clients and candidates. This includes preparing and posting job notices and screening...
-
Full-time Customer Service Representative
6 months ago
Mississauga, Canada Dr Green Services Full time_Customer Service Representative _ **About the Role**: Dr. Green Services is a premier lawn care maintenance company, servicing the GTA for over 35 years. We specialize in fertilization, aeration services, well as, weed and insect control. We are currently hiring for our customer care team and are looking for qualified applicants interested in full-time...
-
Customer Service Representative
3 months ago
Mississauga, Canada iStaff Services Full time**Job Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be essential in ensuring customer satisfaction and loyalty. If...
-
Customs Admin Assistant
6 months ago
Mississauga, Canada DHL Full time**IN THIS JOB YOU WILL**: Perform general clerical tasks including proficient data entry, filing, scanning and document management. Maintain accurate and organized electronic and hard copy filing systems. Assist in maintaining and updating spreadsheets and other digital records. Familiarity with billing and account receivables. Prior experience in a Customs...
-
Customer Service Representative
6 months ago
Mississauga, Canada Fuze Logistics Services Inc Full time**CSR - Transport - Mississauga Office** Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. We are seeking a Customer Service Representative (OTR Transport) to join our team at...
-
Import/export Coordinator
6 months ago
Mississauga, Canada Epiroc Careers Full time**Import/Export Coordinator** **Responsibilities**: - Independently focus on supporting the RDC/LDC, SCOC’s & the Customer Centers in the region to meet the objectives in the specialized area of compliance and legal requirements for all import and exports - This includes but is not limited to SOP’s focus on export and import entries, vetting of...
-
Client Services Representative
6 months ago
Mississauga, Canada Full Moon Immigration services Full time*Kindly take a moment to rev w: This r - operates o - commission-based st - ture.* *We are seeking a motivated and cu - mer-oriented individ - to join our Client Services - m as a Client Se - ces Represent - ve with a f cus on immigration serv - s. This i - part-time pos - on i for indiv - als with experience in sales nd a passio - or assisting clients...
-
Csr (Customer Service Representative)
5 months ago
Mississauga, Canada Ontario Security Defence Services Inc. Full time**Job Overview**: **Duties**: - Provide information about products, services and rates - Resolve customer complaints in a professional manner - Maintain customer records accurately - Collaborate with other team members to ensure customer satisfaction - As a customer service representative, you must have the ability to accurately report to the company's...
-
Customer Service Representative
6 months ago
Mississauga, Canada People Corporation Full timeWe are seeking a Customer Service Representative to join our BPA team in Mississauga. A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to provide superior customer service. He or she works as a member of the Customer...
-
Customer Service Representative
2 months ago
Mississauga, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Mississauga. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and...
-
Inside Sales Representative
5 months ago
Mississauga, Canada Dr Green Services Full timeaccounts**Job Summary** Dr. Green Services is a family-owned and operated lawn care company, servicing the GTA for the last 38 years. Specializing in fertilization, aeration services, as well as weed and pest control, we are currently hiring for our inside sales team, and are looking for qualified applicants interested in full-time work. **EARN UP TO...
-
Member Service Representative
6 months ago
Mississauga, Canada DUCA Financial Services Credit Union Ltd. Full time**Why DUCA?** We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to...
-
Customer Service Representative
2 weeks ago
Mississauga, Canada Fine Sight Full timeWe're passionate about providing exceptional customer service experiences. We believe in building strong relationships with our customers and going above and beyond to meet their needs. As a growing company in Mississauga, ON, we're looking for enthusiastic individuals to join our team and contribute to our success. We are seeking a dedicated Customer...
-
Customer Service Representative
6 months ago
Mississauga, Canada Fine Sight Solutions Inc. Full timeOur office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...
-
Member Service Representative
6 months ago
Mississauga, Canada DUCA Financial Services Credit Union Ltd. Full time**Why DUCA?** At DUCA, we strive for excellence in everything we do. Our commitment to **_Do more, Be more, Achieve more_** is what sets us apart and drives our company culture. DUCA’s impact goes beyond our financial solutions - we're dedicated to making a real difference in the lives of our members and in our community. We believe our employees are our...
-
Emergency Services Representative
6 months ago
Mississauga, Canada Webhelp Full time**Customer Service/Support** **Location** - Mississauga, Canada*** Job Title: Emergency Services Representative (Bilingual: Spanish/English) On-Site **Job Description**: The Emergency Services Representative interfaces with customers via inbound/outbound contacts and/or via the Internet. This position is responsible for providing the highest level of...
-
Customer Service Representative
5 months ago
Mississauga, Canada Barnes & Aidi Full timeTHIS IS NOT A REMOTE POSITION. We are looking for Customer Service Representatives to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. Full-time: Monday to Saturday (12:15 p.m. - 8:30 p.m.) Entry-Level Position Training Provided As a...
-
Airport Service Representative
1 week ago
Mississauga, Ontario, Canada Toronto Pearson International Full timeJob Title: Airport Service RepresentativeToronto Pearson International Airport is a unique and dynamic workplace, employing approximately 1,900 people who work together to provide exceptional customer service.If you have a passion for aviation and enjoy working in a fast-paced environment, we are looking for talented individuals to join our team as Airport...